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Erp Project Manager Job at LBMC Technology Solutions, LLC

LBMC Technology Solutions, LLC Knoxville, TN 37922

LBMC OVERVIEW

LBMC Technology Solutions, LLC is one of the Southeast's leading full-service information technology companies. Established in 1996, LBMC Technology Solutions is an affiliate of the LBMC Family of Companies and is a Microsoft Gold Partner.


POSITION SUMMARY

LBMC Technology Solutions is currently seeking a mid-level ERP Project Manager with experience leading, execution and delivery of Business Software Implementations, to grow our consulting practice. Qualified candidates must have a strong project management background with a desire and aptitude for improving business processes and leading business transformations that deliver value to our customers. The Project Manager is a customer facing role in which she/he manages the customer relationship by building and maintaining a level of trust with the customer, serves as a customer advocate and change agent. This position reports to the Director of Project Management.


PRIMARY DUTIES | RESPONSIBILITIES

  • Responsible for leading all phases of customer implementations from planning, execution to delivery across LBMC Technology lines of business.
  • Works closely with Line of Business Managers and consulting teams to estimate time, costs, and resources required to successfully implement projects.
  • Creates and manages project deliverables including detailed project schedules, budgets, communication plans, change requests, issue and risk management.
  • Responsible for Vendor Management and alignment vendor deliverables within an integrated schedule.
  • Occasional overnight travel will be required dependent upon the project.

Key Performance Measures:

  • Successful value delivery that meets customer conditions of satisfaction.
  • Effective strategic leadership and communication.
  • Change Agent and ability to lead and align stakeholders and team.
  • Resolves customer requests in a timely manner.
  • Ability to deliver on time and within budget.
  • Ability to manage project scope and change control.
  • Effective risk and issue management discipline.

QUALIFICATION | SKILLS

  • Bachelor’s Degree in business, computer science or related studies.
  • Minimum of 5 years of experience managing and successful delivery of technology and ERP projects.
  • Business Process and Operation leadership experience including:
      • Strategic understanding business process improvements and translation of current state to future state.
      • Understanding of System, Functional and Solution architecture including data management, integration and security dependencies.
  • Experience managing mid-market accounting (ERP) software solutions.
  • Experience with Microsoft Dynamics NAV, Business Central and CRM is desired.
  • Experience within the Manufacturing Industry is desired.
  • Experience with Organizational Change Management (OCM) and the impact of digital transformation initiatives on an organization, people and process.
  • Experience implementing projects using various Software Development Life Cycle Models (SDLC) including Iterative Waterfall, Rapid Application Software Development (RAD) and Agile.
  • Experience developing and managing project budgets.
  • Experience working with subject matter experts and creating business requirements for Statement of Works.
  • Proficient in the use of MS Office, MS Excel, Visio and SharePoint.
  • Proficient with Project Management Tools (SmartSheet, MS Project, Other).
  • Project Management Professional (PMP) and Prosci certification is desired.

HIGHLIGHT OF LBMC'S BENEFITS | PERKS

  • Employee development, training, and coaching programs
  • Paid rewards for forward thinking through the Innovation Center
  • Paid maternity/paternity/adoptive leave
  • Work from home work days
  • CPA exam bonuses
  • Dress for your work day
  • Quarterly office parties



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