Director of Camps & Conference Services

Enrollment and Student Success

Search #22-81A

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 7,000 students from across the globe.

Over the last decade, the University has completed more than $300 million in major capital projects while launching 26 new academic programs. The University has also added campuses in Tuscany, Italy, and Orange, Conn.

The University of New Haven: Campus tour given by students and an overview message from Chancellor Steve Kaplan.

To view and apply to all University of New Haven jobs, please visit: https://www.newhaven.edu/about/employment/

GENERAL STATEMENT OF DUTIES: The Director provides leadership and direction for all marketing, and operations associated with the Department of Camps and Conference Services (CCS). The individual will be responsible for both internal and external sales, as well as the development of a program that will generate revenues for the University, while providing safe use of our facilities to various audiences.

PRIMARY DUTIES:

• Develops a comprehensive plan to market and use University facilities for both internal and external groups/organizations that provide additional revenue to the University
• Work with the VPESS and the CFO to set annual sales goals, campus usage, scheduling, and marketing budgets
• Develop and implement the marketing/sales strategies in order to achieve revenue goals
• Responsible for negotiations and creation of all camp and conference contracts
• Work closely with liaisons in facilities, athletics, student affairs, marketing, and academic affairs
• Maintains fiscal responsibility for all aspects of the department
• Hire, supervise and train the student summer conference coordinators
• Manage all aspects of risk management associated with the program and protection of the University
• Responsible for customer service training of all operations staff, students, and service providers
• Developing and maintaining conference and event calendars
• Oversight of all conference management software
• Travel as necessary related to the generation of new contracts and community outreach

SECONDARY DUTIES:

• Ensures the branding and messaging on all marketing and sales initiatives is consistent and targeted
• Support the overall operation of the division of Enrollment and Student Success
• Other duties and responsibilities as assigned by the VP for Enrollment and Student Success

QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:

• A commitment to enhancing the internal and external customer experience is required
• Professional presentation and demeanor are required
• Experience working in higher education environment is desired
• Proficiency with the Microsoft suite of products including, but not limited to, Word, Excel, Outlook and Teams is necessary
• The ability to work in a collaborative manner with peers and colleagues is necessary
• The ability to maintain strict confidentiality and to protect sensitive and private information is necessary
• The ability to work independently as well as a member of a team and adhere to deadlines is required
• Strong interpersonal skills and the ability to effectively contribute as part of a team. Good judgment, tact, diplomacy, and discretion
• Excellent problem-solving and follow-through skills. Must be dependable, reliable, and flexible
• Willingness to work non-traditional hours, including early morning, evening and weekends is necessary and expected; extensive summer hours will be necessary
• Bachelor’s degree required plus two to four years of related experience id preferred
• Ability to travel on behalf of the University
• Valid driver’s license
• Fully vaccinated

University of New Haven Diversity, Equity, Inclusion, and Belonging Vision

The University of New Haven is an Equal Opportunity Employer and a diverse institution which celebrates, respects, and values individuals of all social identities. We believe that as members of the university community, our socio‐cultural differences ignite intellectual growth and foster a culture of understanding that embraces our ever‐changing society.

HOW TO APPLY:

If you have the qualifications we are looking for and are interested in working for an institution where the experience of learning is both personal and pragmatic and one that is guided by a distinguished faculty who care deeply about individual student success, we want to hear from you! Please submit a cover letter, resume, and three references, all of which will remain confidential, through this link: http://apply.interfolio.com/117527

It is mandatory that UNH employees abide by all pre-determined Covid related policies and procedures.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Self-determined schedule
• Weekend availability

Work Location: One location

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