The responsibilities of the National Operations Director include management of company branches and onsite accounts including set up of new accounts as well as maintaining ongoing onsite account relationships.

-Experience w/ management/oversight 10+ Branch Locations: Minimum Requirement (Multi-state preferred)

-Experience Overseeing and Managing Multi Site Onsite Accounts: 10-30 million annual spend

-Firsthand experience in acquisition of large-scale accounts: 5-10 million total individual sales: Involvement/presentation/closure and implementation of

-5-10 Years of experience in Sr. Management: Operations, Regional Management, Area Director with 100M-300M portfolio in annual sales minimum.

· Implementation of all new business start to finish

· Champion continuous process improvements touching all aspects of the operational process including the application process, onboarding, screening, interviewing, hiring, order fulfillment, customer expansion, customer retention, existing customer pricing, and growth of branch locations

· Effectively communicate to ensure all objectives and activities are understood and implemented within the branch and onsite locations

· Responsible for Operations P & L forecast and results

· Develop and achieve short, mid, and long-term strategies that are in line with corporate revenue and profit goals

· Develop, motivate, and train staff for additional responsibility and professional development that supports the future growth of the company

· Establish KPI targets that reflect the overall performance of Operations and use data to prioritize opportunities for improvement

· Generate and monitor reports, turnover, fill rates revenue profits for branch locations

· Ensure quality and correct usage of Avionte

· Attend customer meetings as needed

· Demonstrate financial management and budgeting skills

· Make sound business decisions based on data and analytics

· Structure effective training and development programs

· Support various departments throughout the organization with implementation and compliance

· Work with department leaders to evaluate processes and policies regularly

· Develop KPIs for operations teams

· Meet regularly with operations team members to ensure KPIs are being met weekly

· Implementation of all new business start to finish

· Develop best practices for all branch and onsite locations

· Create department directory, branch/onsite manual, customer orientations

· Coordinate installation of electronic timeclocks for work sites

· Set up invoices and reporting structure

· Perform branch/onsite quarterly business reviews

· Train new branch/onsite managers at site locations

· Manage branch/onsite P & L and/or KPIs and review with onsite managers weekly

· Ongoing training, management, and development of branch/onsite managers

· Meet with the branch area manager to discuss recruiting efforts and needs at various onsite locations

· Ensure safety expectations and protocols are being met such as daily walkthroughs, monthly safety meetings, PPE training, etc.

· Must be able to travel as needed throughout multiple regions

· Ensure all daily, weekly, and monthly reports are completed for branch/onsite locations· Attend new client meetings as needed, tour worksite facilities

Qualifications

· Qualified candidates should possess at least 5-10 years of staffing experience with a key focus on the implementation of new accounts, preferably onsite accounts

· Previous senior management or director-level position within an organization

· Strong communication leadership skills are required for this position. Has proven success managing a strong team

Supervisor Responsibility?

Yes

Education

High School Diploma, Bachelor’s Degree preferred

Skills

Excellent verbal and written skills are required. Strong leadership skills.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand, drive, walk, sit, use hands, use computer, use ten-key, talk, hear, talk on the phone, reach with hands and arms, and bend at mid waist.

The employee is frequently exposed to outside weather conditions, dust, walking on uneven ground, cold, extreme heat, and wet or humid conditions.

The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus

Company Standards and KPIs

· Turnover – Maintain a turnover rate of 8% or less per week, per account

· Fill Rate – 98% fill rate expectation, per account

· Quarterly Business Reviews – Attend all onsite quarterly business reviews for onsite accounts

· Revenue – Onsite account must generate $100K in revenue weekly or have a minimum headcount of 100 associates in order to staff an onsite manager at the location

· Customer Surveys – Ensure distribution of customer survey annually, maintain 4.00 customer rating in all surveyed categories

· Safety – Goal of 0 injuries weekly

Job Type: Full-time

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Ontario, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many clients have you managed ?
• How many years have you worked in the staffing industry?
• What is the headcount of your current team?
• What is the annual sales volume you have managed?

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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