Director of Audio Visual (A/V) Administration Job at Delaware Technical Community College
Position Details
Position Information
Position Title
Director of Audio Visual (A/V) Administration
Position Number
00063560
Position Type
Regular Full-Time
Hiring Location
Office of the President-Dover, DE
Contact Phone Number
302-857-1604
Contact Email Address
oophr@dtcc.edu
Work Location
Office of the President-Dover, DE
Position Specific Details
At Del Tech, purpose and potential have great benefits. While molding the future workforce, eligible employees receive a pension through the State of Delaware, free tuition, and quality healthcare coverage.
Individuals who are offered full-time employment with the College in this position may be eligible for a $3,000 market-driven hiring stipend.
Individuals who are offered full-time employment with the College in this position may be eligible for a $3,000 market-driven hiring stipend.
Salary
$91,294.25
Classification Information
Classification Title
Director of Audio Visual (A/V) Administration
Job Code
TBD
FLSA
Exempt
Position Pay Grade
B/C 24
Position Type
Full-Time
Summary Statement
An incumbent is responsible for leading and managing a distributed team of professionals who are responsible for the design, planning, integration, implementation, and support of technology in learning spaces, computer labs, large event, and conference spaces across College’s four campus locations. The Director of Audio Visual (A/V) Administration is responsible for facilitating excellent customer service for all internal and external customers, as well as leveraging their in-depth knowledge of College technologies, tools, and services to support staff and student success. In addition, this position assists the vice president for information and instructional technology in strategic planning for the Information and Instructional Technology Division.
Nature and Scope
An incumbent in this class reports directly to the vice president for information and instructional technology and supervises staff at multiple campus and site locations. The Director designs and develops audio visual system specifications and standards for classrooms, distance education classrooms, boardrooms, conference rooms and all A/V facilities. The Director of A/V also provides leadership in managing production support of and provisioning A/V resources for college events. The Director establishes policies and enforces a standards-based approach to technology services and event support to provide effective stewardship of technology resources, while providing exceptional customer service to users. The Director works closely with key stakeholders, including representatives from the vice president’s divisions, campus administrative councils, workforce development and community education offices and deans’ offices.
Principal Accountabilities
- Directs and oversees the college-wide classroom and A/V technologies groups responsible for design, planning, integration, implementation, and support of technology in learning, large event, meeting, and conference spaces.
- Prepares documentation and plans for A/V technical services staff and outside A/V design consultant use. Acts as a liaison with construction contractors, project managers, A/V integrators.
- Provides fiscal and management leadership for all A/V related projects.
- Coordinates A/V technical service efforts with campus facilities, outside architects/integrators, A/V consultants, equipment A/V distributors and manufacturer’s designers and engineers.
- Provides oversight of maintenance, troubleshooting, and repair of classroom/conference A/V equipment; develops short and long-term schedules for equipment upgrades and replacement.
- Attends training and courses to remain current on state-of-the-art technologies.
- Investigates new instructional technologies and makes specific equipment recommendations to the vice president for information and instructional technology and appropriate vice presidents and campus directors with supporting budgetary information.
- Works with the director of instructional design and technology to develop and deploy instructional training and materials for college staff and faculty in proper use of new technologies. Employs Universal Design for Learning (UDL) principles as a framework to design learning spaces that support inclusive opportunities for diverse learners.
- Evaluates, plans, and oversees the setup of large events for programs such as commencement, Board of Trustees meetings, ceremonies, and other events.
- Collaborates with the vice president of information and instructional technology and other IIT directors to develop and implement strategic plans to achieve the overall vision, mission, direction, goals, and objectives of the division. Makes recommendations for policies and procedures for operation of technologies.
- Assists with the preparation of annual reports with information regarding utilization, trends, and anticipated changes.
- Performs other related duties as required.
Knowledge Skills and Abilities
- Knowledge of current best practices in A/V design and technology.
- Ability to handle conflicts calmly and professionally.
- Ability to work effectively in a fast-paced, team-oriented environment with enthusiasm and dedication to quality customer service standards.
- Knowledge of the activities and technologies involved in academic technology management and technology support services.
- Ability to work independently and as part of a team.
- Excellent interpersonal, organizational, customer service, communications, and presentation skills.
- Excellent oral and written communication skills.
- Ability to manage projects working with multiple constituencies and delivering outcomes on time.
- Understanding of A/V system functionality and experience in the use of complex control A/V systems (e.g. Crestron).
- Ability to learn new and complex technologies at an accelerated pace.
- Ability to prioritize and manage competing work requests and deadlines.
- Ability to integrate new technologies and methods into existing systems framework.
- Ability to think critically and develop solutions quickly.
- Ability to respond to emergency situations at all hours.
- Ability to handle multiple tasks and projects with minimum supervision within a deadline- driven environment.
- Ability to solve complex technical problems with creative and functional solutions.
Minimum Qualifications
- Associate degree in a relevant field such as Computer Science, Information Systems or related field.
- 6 years of experience providing customer service, technical and A/V support, preferably in a higher education environment with experience managing professional staff.
- Or equivalent combination of education and experience.
Posting Details
Posting Details
Posting Number
REG3664PO
Number of Vacancies
1
Desired Start Date
01/03/2023
Position End Date (if temporary)
Open Date
11/14/2022
Close Date
Open Until Filled
Yes
Special Applicant Instructions
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Required Documents
Optional Documents
- Resume
- Cover Letter/Letter of Application
- Teaching Philosophy
- Writing Sample
- Curriculum Vitae
- Unofficial Transcripts
- Other Document
- Multi Media
- First Letter of Reference
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