ABOUT THE ORGANIZATION

For over 40 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

POSITION SUMMARY

The Development Associate (DA) is under the supervision of the Development Manager and responsible for supporting the administrative tasks within the development department. (S)he helps maintain donor information through the organization’s customer relationship software, Salesforce. (S)he supports efforts of the development team through assistance with regular administrative tasks including data management, recordkeeping, mailings, event and volunteer management.

CORE VALUES

As a champion of our Mission, Vision and Core Values, this role will:

• Be grounded in mutual respect and acceptance, building a culture of Inclusivity;
• Support staff Empowerment through skills attainment, and developmental opportunities;
• Work in partnership to achieve a workplace that embodies Collaboration;
• Envision and realize Transformation of people, processes and policy;
• Model Resiliency to leverage the collective strengths of our dynamic work force.

DUTIES AND RESPONSIBILITIES

• Completes a broad variety of administrative tasks for the Vice President of Advancement including: assisting in setting appointments, completing expense reports; composing and preparing correspondence that are confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Manages the data entry for donations including preparations of personalized acknowledgement letters within 48 hours upon receipt of donations.
• Updates donor information in database on an ongoing basis including tracking obituaries, change of address, bad address, key dates, etc. and works with organization’s staff to ensure donor visits/tours/contacts are tracked.
• Develops and maintains a centralized donor filing system for electronic files for donors including individuals, corporations, and foundations and planned giving.
• Assist with event management through assembling sponsorship proposal packages, solicitation of in-kind items, donation pickup, printing event materials, preparing signage and nametags, etc.
• Ensures confidentiality of the donor database, contributions and donor records in all phases of works.
• Manages in-house printing, assembly, and mailing for marketing, appeals, events and other projects
• Provides general administrative support to the department and Vice President of Advancement, including note taking, purchasing, vendor research, expense reporting and other duties as assigned
• Attends and provides support at CASL events including the Spring Social, Winter Gala, Chinese New Year Parade, Summer Fair and other events as planned
• Assist with volunteer program including responding to individual inquiries, updating job descriptions on third party sites, adding volunteer data into the donor database and other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MINIMUM REQUIREMENTS

Education/Experience:

• Bachelor’s Degree or 5 years of professional work experience in related roles required
• Must have a strong personal commitment to the mission, vision and values of CASL
• Experience in an office environment preferred
• Knowledge of computer systems required
• Proficiency in Microsoft Suite and database programs
• Able to communicate (verbal and written) and work effectively with volunteers, staff, and outside vendors
• Able to manage details and follow through with a minimum amount of direct supervision
• Superb organizational skills and attention to detail

Skills/Knowledge:

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Attention to Detail & Adaptability - Manages competing demands; gathers and analyzes information skillfully and can efficiently execute on multiple priorities/plans/ideas; Able to deal with frequent change, delays, or unexpected events; Asks for and offers help when needed; Ability to work in a complex organization, work with all agency team members, flexibility, and willingness to negotiate and compromise.
• Communication & Interpersonal Skills - Speaks clearly, remains calm and focused, negotiates and makes effective presentations to diverse groups and professionally engages colleagues and co-workers. Edits work for correct data, spelling, and grammar. Reads and comprehends simple instructions, short correspondence, and memos.
• Ethics & Judgment - Treats people with respect; tactfully approaches others, works with integrity, and exhibits sound judgment; Willingness and ability to seek-out, share and adopt ideas and best practices in and outside the institution and embraces change introduced by others. Usage of discretion with confidential materials is required.

Physical Demands:

• Required to frequently sit for extended periods and work extensively on a computer.
• Required to occasionally lift/move objects weighing in excess of 25 pounds.

Environment and Scheduling:

• Work is performed primarily during standard business hours, Monday through Friday. Some evenings and weekends may be required.
• Must be flexible and available to work additional hours when necessary.

CASL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ethnic or national origin, or any other status protected by State and Federal Law.