Department Manager Front Office (Midwest City) Job at Mathis Home
Pay: $23-$29
EXAMPLES OF WORK PERFORMED AS DEPT MANAGER FRONT OFFICE:
- Coordinate schedules for all employees
- evaluate front office employees/receptionists and determine pay raises based on performance, attendance, and efficiency
- Run spiff reports and count spiff money for weekly spiffs
- Continual training of cashiers & receptionists
- Ensure that the money attached to spiffs are accurate and returned
- Work closely with customer service reps and other managers to alleviate any problems that may arise concerning merchandise returns and deliveries
- Help customers with current and past transactions concerning purchases, returns, financing, or any other account issues they may have
- Monitor employee’s times
- Making sure closing duties are performed by all employees
- Release employees for lunch and end of day; train new hires on all company policies regarding the front office & reception; process daily, weekly, and monthly reports
- Handle any misc. duties and/or issues from Cashiers, Supervisors, Customer Service, Accounting, Sales, and Upper Management.
- Interviewing, completing performance appraisals, counseling forms, commendations, and terminations when necessary.
- Oversee receptionists duties which include, but are not limited to: operating telephone, screen and forward calls, providing information and taking messages
- Greeting visitors entering establishment with a smile, determining nature and purpose of visit, and directing or escorting them to specific destinations
- Providing information about establishment such as location of departments or offices, employees within the organization, or services provided
- Tracking merchandise leaving the store; logging sales associates in and out for daily shifts
- Logging call customers for sales associates
Perks that come with the job as Dept Manager Front Office:
- Fun work environment
- Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident and Cancer coverage, Short- and Long-Term Disability, Employee Assistance Program
- Paid Vacation
- Employee Discounts 10%
Did we mention that we have a SIGN ON BONUS! $250 after 30 days of employment and $750 after 180 days of employment!
EMPLOYMENT STANDARDS: Ability to repetitively use arms, hands and fingers; ability to communicate effectively with team members; excellent knowledge of Storis; basic mathematical skills required; 3-5 years management experience required positive attitude when working with customers; strong computer skills required; knowledge of employment and safety procedures. Supervisory experienced required.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 10 lbs occasionally.
Work Environment: Indoor climate controlled environment.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer
*Safety Sensitive*
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Signing bonus
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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