Customer Support Specialist Job at Butler Health System
Greets, assists patients and directs phone calls to the proper area in a professional, efficient manner. Registration of patients using established procedures to initiate medical record and patient accounting and enters orders into Meditech. All registration processes to be completed with a high degree of accuracy with special attention to the collections of financial information and other related requirements.
QUALIFICATIONS:
Education:
Minimum: High school diploma or equivalent.
Preferred: Medical Terminology training
License, Certification, Registration:
Act 33/73 Clearances
Preferred: Friends & Family CPR
Experience:
Minimum: Six months experience in a customer service role.
Preferred: Six months experience in a position utilizing medical terminology OR one year healthcare registration and healthcare insurance knowledge.
Other Requirements:
Comprehensive Crisis Management, per policy. Good communication skills and basic computer skills.
Location: Butler Health System · BMH FastERcare - Slippery Rock
Schedule: Full-time, Day shift, into evening hours, varying
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