A leading developer of PC and Web software for accepting credit card transactions, is looking for a Customer Support Representative.
Responsibilities include but not limited to:
- Answering incoming telephone calls and customer support emails
- Helping customers with software installation and any other questions related to the product
- Reviewing web-based reports with clients, working with developers, and providing pre-sales support
- Providing online demos and training sessions for new or potential customers
- Participate in an after-hours phone support rotation
- Assisting customers with their online shopping carts
Training will be provided.
Requirements:
- Pleasant telephone skills are mandatory
- Must have a great attitude and be a team player
- Self-starter who must be detail oriented
- Possess good oral and written communication skills
- Good follow-through skills and ability to resolve issues in a timely manner
-Reliable
Additional skills desired:
- Knowledge of Microsoft Office products
More Information:
- This is an Entry-level, full-time, salaried position located in Coral Springs, Florida.
- U.S. Citizenship, Permanent Resident or Green Card required -- no sponsorship
- Local candidates only -- no relocation offered
- Starting salary $15 an hour ($31,200 per year)
Learn more about SLIM CD at: http://www.slimcd.com
* NO AGENCIES OR CONTRACTORS!
Job Type: Full-time
Pay: From $15.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Coral Springs, FL 33071: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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