Customer Service Associate Job at Round One Entertainment
Round One Entertainment is looking to hire Customer Service Associates!
The location for our facility is in Rowland Heights, CA at Puente Hills mall.
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!
Essential Duties
- During assigned shifts engage customers to determine their needs are met.
- Maintain inventory levels in amusement games.
- Maintain games and counters clean and visibly attractive to customers’ eyes.
- Respond responsively, politely with friendly demeanor to customers’ requests.
- Answers phone calls for all general inquires.
- Performs special projects and other miscellaneous duties as assigned by management.
Non-Essential Duties
- Conducts alcohol and age restriction control in accordance with company policies.
- Conducts lost and found procedure in accordance with company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Q
ualifications:
Work Environment:
A High School diploma and a minimum of one to two years’ experience in a hospitality or retail environment required.- Experience in a bowling establishment preferred, but not required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
Benefits:
- Bowling Free for 3 games/week (Mon-Fri).
- 30% discount on Food items on your workday.
- 1 Free drink per shift.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!
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