Energetic and positive self-starter needed for responsible administration of fast-paced sales office. The Customer Administrator is responsible for managing customer business throughout the life cycle of the order: order specification, pricing, order placement and invoicing. The position will work with their sales team to develop and maintain valued relationships with customer accounts.

• Accuracy needed to determine correct contracts, pricing of quotes, pricing of orders, order acknowledgements, vendor purchase orders, reconcile payment for vendor invoices, and client invoicing.
• Responsible for compliance of negotiated local and national contracts from quotation through customer invoicing.
• Maintain accurate and orderly records of all order and project files.
• Take a proactive lead when problems arise to find alternative solutions and ensure customer satisfaction.
• At times, additional duties may include front desk coverage, assist with walk-in clients, and assist with overflow from other markets.

Qualifications/ Skills:

• Associates (preferred) or related field/equivalent experience.
• Experience as a customer service professional or a direct customer contact, preferred.
• Knowledgeable of accounting principles and processes.
• Demonstrated experience working with integrated computerized systems in the Microsoft Windows environment, and ability to quickly adapt to new software technology.
• Ability to positively adapt to changing environments.
• Excellent verbal and written communication skills.
• Demonstrate and maintain high dependability.
• Exceptional time management skills.
• Demonstrated ability to manage multiple priorities to meet deadlines.

About Us:

AWC offers market competitive compensation and a comprehensive benefits package which includes:

• Medical, Vision and Dental
• 401(k) with Employer Match
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off (PTO)
• 10 Paid Company Holidays
• Health and Wellness Incentives

About Us: For over 155 years, Alfred Williams & Company has evolved to become a leader in commercial furniture and pre-constructed solutions. We are one of the largest MillerKnoll dealers in the nation and a designated partner to DIRTT in the Carolinas, Nashville, TN, Austin & San Antonio, TX, and Louisiana.

Alfred Williams & Company is headquartered in Raleigh, NC with offices in Colfax & Charlotte, NC, Columbia, Greenville & North Charleston, SC, Nashville, TN, Austin & San Antonio, TX, and Baton Rouge, LA. Please visit www.alfredwilliams.com for more information.

Alfred Williams & Company is proud to be an EEO/AAP employer M/F/D/V.