Curated Baby & Toddler Expert (Contract) Job at Curated - Experts
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Curated is on a mission to help people find exactly what they're looking for
Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.
Curated is the home of America's biggest community of Real Experts
Real Experts aren't sales assistants. They're people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they're not proficient in tennis, they're fluent in it.
Making high-stakes purchases easier is only the beginning
Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.
It's why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.
Become a Curated Expert
Turn your knowledge into reliable income. Connect with customers and experts. Build a community.
The Role:
We are expanding into new product categories, and hiring for Category Launch Specialists in Baby & Toddler. As a Category Launch Specialist, you will focus on building out the expert side of our new Baby & Toddler category from the ground up – interacting with and selling to customers, engaging with prospective experts, and helping us define our systems and practices. You'll also be joining a supportive community of people who share your love of all things Baby & Toddler.
Key Duties:
- Engaging with and providing product recommendations to prospective customers, while building enthusiasm for our marketplace and brand.
- Supporting content creations needs, such as writing articles, compiling top most recommended product lists, generating Q&A content, etc.
- Validating our approach to marketing (keywords, landing pages, images, etc.)
- Vetting other prospective experts for technical knowledge and fit with Curated.
What you will bring:
- Experience working with a range of Baby & Toddler brands, and ability to speak to the technical differences between different products
- Excellent written communication skills, and the ability to connect with customers while off-shift (via cell phone or computer)
- Strong organizational skills and self-motivated to thrive in a remote position
- Previous sales or customer service experience
- A product mindset – willing to confront a new market opportunity, and think with us on how to best serve that market
- Consistent access to a computer and reliable internet connection
Other details:
- We are initially conceiving of this as a temporary 3-month role, as we build out the category – with longer mandates a possibility
- Upon category launch, you will have a guaranteed minimum salary, plus the opportunity to earn commissions and 100% of tips on certain sales transactions!
Expert positions are 100% remote. You can work from anywhere with a computer and reliable Wi-Fi.
About Curated
Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we've built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.
Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.
Curated is an equal opportunity employer. We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.
If this role sounds interesting, please APPLY HERE instead of filling out the application form that may be embedded below.
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