Crime Victims Specialist 1 / Trainee Job at Victim Services, Office for
Reachable on the current eligible list for this title, or one year of permanent competitive service in a title SG-12 or higher and otherwise eligible to transfer to a Crime Victim Specialist 1/Trainee under Section 70.1 of Civil Service Law. The only title eligible to transfer to CVS Trainee is Program Aide; titles eligible to transfer to CVS 1, SG-14 are Investigator 1 and Workers' Compensation Examiner.
55b/c candidates who meet the following qualifications will also be considered:
Either 1. four years of the qualifying experience described below.
Or 2. an associate's degree in criminal justice, criminology, human services, psychology, social work, or sociology AND two years of the qualifying experience described below.
Or 3. a bachelor's degree in criminal justice, criminology, human services, psychology, social work, or sociology.
Qualifying experience: Experience in completing Office of Victim Services claim applications or providing direct service* to crime victims.
55b/c candidates who meet the following qualifications will also be considered:
Either 1. four years of the qualifying experience described below.
Or 2. an associate's degree in criminal justice, criminology, human services, psychology, social work, or sociology AND two years of the qualifying experience described below.
Or 3. a bachelor's degree in criminal justice, criminology, human services, psychology, social work, or sociology.
Qualifying experience: Experience in completing Office of Victim Services claim applications or providing direct service* to crime victims.
- Direct Service is defined as those services which immediately respond to the emotional and physical needs of crime victims, including those impacted by human trafficking, domestic abuse, child abuse, sexual abuse, or rape.
Duties Description
The primary function of the Crime Victims Specialist (CVS) 1 is to review and process compensation and medical claims filed by crime victims or their survivors for unreimbursed compensable expenses incurred. A critical function of this position is handling telephone calls from providers and claimants, and being able to communicate effectively, both verbally and in writing, with victims, insurance companies, and law enforcement agencies.
Duties may include:
There is the potential of 10% travel associated with this position, including overnight travel.
Duties may include:
- review claims from initial investigation through the final decision on awarding the claim
- review documents, verify accuracy and validity of information
- obtain supporting documentation, and prepare written reports and recommendations
- analyze medical bills and explanation of benefit statements to determine the claimant’s responsibility
- review medical documents and reports to determine causal relationship of the treatment and crime injury
- create and approve payments to claimants and/or providers.
- gathering of documents and creating request when referring a claimant to an Independent Medical Examiner
- preparation of amended decisions as necessary
- responsible for processing Forensic Rape Exam (FRE) claims
- conducting training, internally and externally, on OVS rules, regulations, and guidelines for compensation; and showing compassion to the victims being served.
There is the potential of 10% travel associated with this position, including overnight travel.
Additional Comments
Candidates from diverse backgrounds are encouraged to apply. OVS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.
REASONABLE ACCOMMODATION: The NYS Office of Victim Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, and Inclusion Unit at DEI@dcjs.ny.gov or (518) 485-1704
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