Why join Careline Physician Services?

At Careline Physician Services we believe everyone connected to us should Expect Exceptional – our patients, families, care providers, community partners and employees. Our purpose is to care for the seriously ill population and surround those affected by life limiting illness with unmatched levels of care. Our goal is to provide a culture for world-class services that are right for our patients and do it where and when it is best for them. If you want to join a team that is driven by passion for patient care, please apply and join our growing family!

Benefits

• Medical, Dental and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Inspirational Culture!

Responsibilities

Careline Coordinator Supervisors are responsible for the supervision of office personal related to the coordination of provider orders and needs, patient visit notification, diagnostic test ordering and results management as well as aiding patient’s caregiver’s, home health agencies, hospices, post-acute providers, pharmacies and other medical providers. A Coordinator Supervisor’s responsibilities may involve medical and social service activities and correspondence. The position requires initiative, strong management, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, desire to educate colleagues and a passion to work within a practice that centers around and with a geriatric population.

In this role you will:

• Educate, precept and provide training of orienting Clinical Coordinators
• Maintain accurate and organized filing systems and patient medical records
• Serve as a resource regarding available health, social services and other care resources available to patients, caregivers, employees and providers
• Receive and review incoming and outgoing patient information correspondence and determine proper action
• Communicate with patients and families, including answering program telephones, triaging patient needs and communicating this information to the providers in a timely manner
• Accept patient and/or family complaints and work to resolve them in accordance with policy
• Provide ongoing education and training to other Clinical Coordinators
• Provide back-up assistance for other clerical positions and perform routine office support duties

Required Qualifications

• High School Diploma or GED
• Registered Medical Assistant or Certified Nursing Assistant
• 1 or more years of experience working as a Clinical Coordinator
• 1 or more years of experience in medical field, medical office or other related position
• Strong understanding of medical terminology
• Complete required work daily
• Cope with work involving ill, disabled, and terminal patients
• Problem solving skills
• Excellent observation, verbal, and written communication skills

Desired Qualifications

• Associate degree
• Management experience in clinic or health care setting
• Familiarity with Aprima Electronic Medical Record (EMR) system

Location

• Home Office: 770 Kenmoor Ave SE Grand Rapids MI 49456

Hours

• Office hours: 8:00 am - 5:00 pm Monday through Friday

Background Screening

Careline Health Group conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Careline Health Group is an equal opportunity employer.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Work Location: One location

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