Concierge Job at The United Group of Companies, Inc.
Who We Are:
The United Group of Companies, Inc. - celebrating 50 Years in Business - specializes in all phases of real estate: development, financing, construction, and property management. Our unique Company delivers a high-quality product and high-end resident experiences within active adult senior living, student housing, multi-family communities housing, commercial properties, and mixed-use neighborhoods. We are honored to have been voted by our employees as one of the Albany Times Union's Top Workplaces for six consecutive years, along with being named a national Top Workplaces USA employer for two consecutive years, most recently for 2022. We have achieved this recognition by fostering a culture of leadership and accountability, offering a unique environment to our employees that cultivates individual growth and rewards performance. To learn more about us: https://www.ugoc.com/
Join Our Team!
We have an immediate need for a full-time Concierge to join our team at Sandalwood Village, one of United Group’s professionally managed active adult apartment communities in Naples, FL.
Website: https://www.sandalwoodvillage.com/
Major Tasks + Key Responsibilities:
- Turning on/off the answer service and promptly retrieve all messages
- Greet prospective and existing residents and assist them
- Answer all phone calls/take messages and/or direct them to the right department
- Make daily calls to residents on the Call List
- Monitor the daily sign-up sheets and assist in updating them
- Assist office with mailing out flyers, etc.
- Assist in preparing lease packets with all pertinent information
- Deliver flyers, packages, and notices to residents
- Assist residents with various needs (valet parking, key entry, etc)
- Keep work areas clean, orderly, and safe
- Completes daily log of property and activity
- Assists with office duties as needed
Job Overview + Requirements:
- Job Type: Concierge; $17 per hour
- Work Hours: Full-Time; Monday through Friday – 8:30 am – 5:00 pm
- Required Education: Associates Degree or Applicable Work History
- Required Experience: Minimum 1-2 years of experience in front desk reception, concierge, or related customer service / support roles; preferred experience in Senior Housing management
- Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication with emphasis on customer service; Ability to solve problems involving residents, maintenance, and challenging situations
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