Communications Coordinator

Join our team who are making a difference, not just in healthcare, but right here in the heart of our community!

Kansas City Hospice and Palliative Care, the largest non-profit hospice agency in Kansas City, believes our care model provides the best possible service to our patients and their families.

Each day you will know that you and your team are making a difference in the lives of others.

Position Description:
The Communications Coordinator works within the Communications Team to fulfill department and agency administrative needs, facilitate and coordinate projects, manage print and branded materials, and provide content support to the Communications Department.

If your heart draws you to Hospice and Palliative care, please apply!

You will enjoy meaningful work!

We Strive to be the Best Place to Work:

• We offer generous and competitive wages!
• We offer Benefits for Both Full Time and Part Time Team Members including Medical, Prescription, Dental, Vision, Company Paid Life, Company Paid Short and Long-term Disability insurance, Company Paid EAP offering 10 sessions per year, per event, Optional Accident and Critical Illness Insurance, Optional Pre-Paid Legal and Identity Theft Insurance, Pet Insurance, PTO, Mileage reimbursement, 403b retirement contributions, Wellness Plan Discounts and more.
• Tuition Reimbursement (90-day waiting period)

• $2500 for Full Time Employees
• $1250 for Part Time Employees

• 2-Year Loan Agreement (90 day waiting period): Approved amount ($1250 or $2500) paid 1st year and the remaining balance the 2nd
• Federal Student Loan (Perkins Loan) Forgiveness:
  • As a Benefit of working at Kansas City Hospice and Palliative Care, a qualified employer non-profit organization, you may be eligible for student loan forgiveness depending on the type and date of your student loan. Contact your lender for additional information.
    

We Live Our Mission:
“To bring expert care, peace of mind, comfort, guidance, and hope to people who are affected by life-limiting illness or by grief. Our Vision is each person in our community is valued from life through death and each family is supported in their grief.”

We ask you to support us in achieving our Mission and Vision by contributing the following:

Communications Department Administration:

• Monitor multiple agency email accounts, respond and delegate as appropriate.
• Monitor, prioritize, gather additional details and respond to new project requests using Google Forms and emails; coordinate needed information and facilitate project pipeline.
• Track communications invoices and approvals; work with accounting to process timely vendor payments.
• Prepare messages in WiseStamp according to the Communications schedule or on request.
• Organize electronic files and images, including media release forms.
• Maintain organized hard copy and digital files; clean and archive to shared folders.
• Monitor print vendor inventory, coordinate with operations monitoring and ordering process.
• Provide administrative assistance to the Director, including scheduling, meeting minutes, email inquiry responses and other.

Agency Administration and the Organization

• Maintain print materials ordering site inventory & restocks; monitor fulfillment site stock and assist with new and restock orders.
• Manage order through delivery process and communicate timelines and status updates with agency staff. Work with administrative office teams to confirm shipments and notify staff. Track orders, counts, cost, usage, and timelines by department.
• Inform & respond to internal staff inquiries.

Project Coordination& Facilitation:

• Coordinate projects with contracted vendors.
• Research award opportunities and coordinate submissions including nominations for Heart of Hospice, PRSA, BBB, and more.
• Work with Director and CDCO to coordinate monthly Community Education Series and other community engagement opportunities.
• Monitor advertising and editorial deadlines, collect and edit contributions, facilitate advertising submissions.

Agency Communications:

• Work with Director, Manager and internal staff contributors to coordinate print advertising, digital marketing, and other media partnership content, including for radio show/podcasts, print and digital editorials and other content as requested.
• Maintain updated media partner distribution list; draft press releases, facilitate review, approval and distribution.
• Manage digital content across online platforms (ie: google reviews, website, social media); monitor, triage and respond to engagement.
• Maintain content on peripheral sites, ie: Vimeo, You Tube, etc.

Materials Management:

• Maintain print materials ordering site and order reprints as necessary; process print projects for department and agency.
• Comprehensive editing/proofing and copy drafting as requested.
• Work with outside vendors to maintain brand standards for uniforms and logowear, marketing collateral, and other branded items.
• Assist Business Development with incentive choice selection, ordering, and dissemination, serving as a go-between with vendor.
• Maintain inventory of marketing collateral as budgeted.

Communications Content Support:

• Assist Manager in drafting, editing, preparing images for, scheduling and batching/posting social media content. Maintain social media calendar across platforms and complete site/profile maintenance.
• Support Content Specialist in the solicitation or staff-contributed content across departments for internal and external communications, including for staff newsletter, staff Intranet (Wordpress), agency blog, and community newsletter.
• Maintain organized Story Bank database (Excel) including leads/information sent by staff; distribute, collect and organize signed consents; attend agency events to take photos, organize and distribute for use.
• Design basic ad-style graphics (Canva) used across internal/external communications, including images and designs used in agency newsletter, staff newsletter, staff intranet, web-based advertising, social media, Annual Planner and other projects as needed.
• Perform basic website functions (Wordpress), including calendar, blog scheduling, minor content updates, preparing optimized images, and scheduled maintenance

The Ideal Candidate Will Possess the Following Requirements:

• High school diploma or GED certificate
• Bachelor’s degree in English, journalism, marketing, or a related field preferred (or equivalent experience)
• 1+ years’ experience in communications, marketing, or related role
• Healthcare/hospice industry experience strongly preferred
• Superior time management and organizational skills and ability to meet deadlines
• A strong attention to detail and consistency, and ability to think critically
• Advanced writing, proofreading, editing and interpersonal communication skills
• Ability to work both independently and as part of a team
• Familiar with MS Word, Excel and PowerPoint and capable of creating visually compelling presentations and graphics using Canva or similar
• Proven knowledge of communications and marketing ethics and best practices
• Proficient in use of Wordpress for web content updates and basic site maintenance

Not all Hospice care organizations are created equal.

Learn why Kansas City Hospice & Palliative Care is truly special!

Kansas City Hospice and Palliative Care is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA persons encouraged to apply. We are dedicated and committed to Diversity, Equity and Inclusion (DEI). We don’t just accept differences—we celebrate them, we support them, and we thrive on them for the benefit of our employees, our patients, and our community. Our diversity defines us. It binds us. It makes us great.

To protect the health and safety of our workforce, patients and communities we serve, Kansas City Hospice and Palliative Care and its affiliate companies now require all employees to provide proof of full COVID-19 vaccination and Influenza vaccination prior to beginning employment or request a medical or religious exemption. Kansas City Hospice and Palliative Care adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement, physical agilities requirements as measured by agility testing, unsuccessful clearance on background investigation, including drug screening, may result in rescission of an employment offer or termination of employment.