COLLECTIONS SPECIALIST Job at Carson-Dellosa Publishing LLC
Description:Summary: The Collections Specialist will support and maintain goals of the Finance Department as related to the credit and collection function.
Responsibilities:
- Conduct daily collection calls to customers.
- Provide daily reconciliation to ensure the accuracy and integrity of customer accounts.
- Notify sales personnel of potential problem accounts, blocked orders, and reconciliation issues such as short pays, short ships and tax issues.
- Identify problem accounts and provide timely notice to Finance and Sales Departments.
- Run aging reports and work these reports to resolution
- Review blocked orders to determine if the orders can be released based on established credit and collection policies.
- Apply basic Credit knowledge, monitor credit limits, and escalate problem orders or accounts where appropriate.
Requirements:Basic Qualifications:
- High school diploma or equivalent required. Bachelor degree preferred.
- Relevant Work Experience, including at least 2 years commercial credit and/or collection experience.
- Intermediate skill level in Microsoft Excel
- Basic Credit knowledge, including such as interpreting D&B reports.
- Professional NACM certification (CBA) or training preferred.
Job Type: Full-time
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