Collections Manager Job at Link Logistics Real Estate
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Blackstone is a global leader in real estate investing. Blackstone's real estate business was founded in 1991 and has $174B of investor capital under management. The company is one of the world's largest property owners, owning and operating assets across every major geography and sector, including logistics, multifamily, and single-family housing, office, hospitality, and retail.
The COLLECTIONS MANAGER will support the CUSTOMER EXPERIENCE department with tasks related to acquisition, disposition, continuing operations and special projects. RESPONSIBILITIES:
PHYSICAL DEMANDS
WORKING CONDITIONS
EEO Statement
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Link Logistics Real Estate (“Link”) is a leading national owner of last-mile logistics real estate designed to meet the needs of the modern supply chain. The Company, established in 2019 by Blackstone, operates the largest portfolio of logistics real estate assets located exclusively in the U.S. and serves more than 6,600 customers. The Company owns, has interests in, or has under development logistics facilities across key distribution markets in the U.S. that will represent a total of 534 million square feet (more than 460 million square feet at pro rata share) when completed. Link has the scale, geographic footprint, and logistics expertise, as well as a heightened focus on sustainability to power the supply chain of tomorrow.
Blackstone is a global leader in real estate investing. Blackstone's real estate business was founded in 1991 and has $174B of investor capital under management. The company is one of the world's largest property owners, owning and operating assets across every major geography and sector, including logistics, multifamily, and single-family housing, office, hospitality, and retail.
The COLLECTIONS MANAGER will support the CUSTOMER EXPERIENCE department with tasks related to acquisition, disposition, continuing operations and special projects.
- Ability to reconcile tenant ledgers to identify errors
- Investigate historical data to source issue of remittance errors, short pays or improper billings
- Monitor accounts to identify outstanding amounts owed within designated region
- Perform tenant outreach to discuss open receivables, solve complex ledger issues and follow through to resolution or set up payment arrangement
- Manage and conduct monthly AR Meetings by market within a designated region
- Assist with in place tenant rent redirections and provide updated remittance information to tenants who are not paying to the right accounts
- Ensure that internal demand/defaults, request for outside counsel and proceeding to eviction lists are generated and processed monthly
- Coordinate with National Major Accounts Representative on open balances with Top 25 tenants
- Update account status records and collection efforts via Yardi Collections tool
- Oversight of tenant accounts in dispute with Accounting – tracking and guiding through to resolution
- Tracking of all open payment plans negotiated with tenants
- Monitoring of Bad Debt and Pursuit updates via Yardi Collection tool
- Work with Leasing, Property Management and Legal Department as lead liaison for management oversight of tenant defaults, terminations, and evictions
- Post judgment collections, tracking of open bankruptcy cases and processing of write offs to remove remaining open balances from Accounts Receivable
- Package and provide required documentation for third party Collection Agency
- Gather, analyze, interpret, and prepare operational data for reporting in a specified format
- Assists in collection, aggregation, export of data and input into Yardi database.
- Perform ad-hoc analysis as needed and present the findings to management.
- Dedication to delivering exceptional customer service through proactive and responsive service
- Perform strategic analysis of lease documents
- Maintain key data in internal real estate systems
- Other tasks as assigned
- 5+ years of experience in real estate, property and project management/operations or commercial real estate collections
- BA or BS in Finance, Real Estate, Accounting, Economics or Business Management
- Excellent oral and written communication skills
- Strong customer service skills
- Proficiency with Microsoft Outlook, Word, and PowerPoint,
- High level proficiency with Excel, SQL and Yardi or similar platform
- Self-motivation, determination and initiative in a team environment
- Demonstrated high attention to detail
- Excellent organizational skills
- Ability to adapt to change and willingness to take on new company initiatives
- Ability to work independently and multi-task effectively in a fast-paced work environment
- Strong data mining and analysis skills
- Current/prior real estate experience is highly preferred
PHYSICAL DEMANDS
Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents operating standard business office equipment.
WORKING CONDITIONS
Work performed in a general office environment. May require extended hours during peak periods.
EEO Statement
Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email employment@linklogistics.com
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