Mayfield Spine Surgery Center is the region’s premier center for minimally invasive and outpatient spine surgery and provides the tri-state area with local access to world-class spine experts in a convenient location. The collaborative team at the surgery center provides free-standing outpatient spine surgery in a center that is one of the first of its kind in the Midwest. Since opening in 2007, more than 20,000 surgeries and procedures have been performed at the Center by the region’s most experienced spine specialists. Our clinical outcomes and our surgeon and patient satisfaction stand above the rest. In fact, 99.8% of our patients are likely to recommend Mayfield Spine Surgery Center to their family and friends.

Mayfield Spine Surgery Center is a partnership between Mayfield Clinic and United Surgical Partners, Inc. (USPI). USPI is a leading developer, owner and operator of short stay surgical facilities nationwide. USPI provides first-class surgical services for local communities throughout U.S. and recognizes our employees are our number one assets.
We are looking for a motivated performer to join our Business Office team as a Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. We are looking for a top performer with an extensive knowledge of billing, collections and reimbursement of claims processing.

This is a fast paced environment committed to producing the highest quality work for our surgery center. An ideal candidate will be personable and courteous.

We are looking for a competent Insurance Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments. - This position hours could be 5:30am to 4:00pm (Monday, Tuesday, Wednesday, and Friday) 4-10 hour shifts with Thursdays off or 8:00am to 4:30 Monday through Friday 5 - 8 hour shifts.

We are offering a $1000.00 sign on bonus. $500.00 to be paid within first 30 days and the remaining $500.00 to be paid after 90 day orientation is completed.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently and interdependently with other business office staff.

JOB SUMMARY

Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims, working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.

Extensive contact with insurance carriers of all types, as well as communication with patients regarding out of pocket amounts is required. Identification of accounts that have been either under or over paid, issuing credit balance information either to the insurance carrier or the patient. All of these practices done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals. .

Candidate must be a team player, and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc. Ability to manage accounts worked independently, and in a productive manner. Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients. Works well in stressful environment and in situations that demand patience.
Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees. Works under stress and in situations that demand patience and tact while providing impeccable service.

BENEFITS
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• 3-4 years previous collections experience, with emphasis on healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.
• Medical terminology.
• Prefer previous experience working with Advantx. (Patient Accounting System)
• AP experience along with solid collections experience
• Ability to work independently.
• Excellent communication skills and interpersonal skills.
• Skilled in time management and prioritization of emergent situations.
• Good customer service skills, always demonstrates professionalism.
• Comfortable utilizing critical thinking skills.
• Typing 45-60 WPM.
• High School Diploma or equivalency.
• Proficient with Microsoft Office products.
• Experience with electronic patient information systems.
• Prefer previous experience with Electronic Health Record system, but will train.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you previously applied to any Tenet, USPI or Conifer facility?

Education:

• Associate (Preferred)

Experience:

• AP and Collections: 2 years (Preferred)
• collections in healthcare insurance: 3 years (Preferred)

License/Certification:

• BLS (Preferred)
• OH RN License (Preferred)

Work Location: One location

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