Program Coordinators are responsible for the overall functioning of individual Amego, Inc homes, which includes but are not limited to the following:, training, supervision and scheduling of support staff; development and implementation of the individuals’ ISPs and programs; full knowledge and understand of the Behavior Support Plan and ensures proper implementation; supervision of direct-care supports to the individuals; liaison to the family/guardians/DDS/community; coordination of medical services; responsible for financial systems like client accounts and petty cash; rotational on-call duties.

Primary Duties:

Develop, implement and review ISPs. Formally and informally respond to needs, desires and interests of individuals. Ensure that all goals and objectives are being reviewed and modified if necessary. Ensure compliance with regulatory guidelines surrounding the completion and submission of all ISP paperwork.

Ensure complete compliance with all regulatory requirements surrounding HCSIS. This includes all ISP documents; All Incident Reporting; All Restraint Reports.

Supervise and direct daily staff activities. Mobilize staff to achieve goals. Build a team environment.

Case management and delegation of case management to appropriate staff. Fully understand and supervise the implementation of the behavior support plans collaboratively and expeditiously

Provide direct care support. Instruct, assist & supervise individuals in the areas of personal care, adaptive equipment, education skills, social skills, nutrition & meal preparation, community inclusion, travel training, individual funds, self-preservation, and religious practice if desired, etc. In addition, maintain and/or implement approved emergency restraint procedures as instructed when necessary.

Maintain appropriate communication with all stakeholders. This includes weekly contact with families/guardians to provide updates and current status. Ensure that all contact forms are completed and sent to the School Social Worker, PD and VP. Facilitate positive relationship with families and guardians.

Coordinate with the Clinical Department on program development, implementation, data collection and analysis for individuals with Behavior Support Plans. Ensure the proper implantation and review of PBS.

Coordinate referrals to other specialists as individually appropriate. Oversee all medical needs of the individual with support from the Director of Health Care Services. This includes monitoring all medications at the home. Audit medication cabinet weekly.

Facilitate support services such as SSI, SSDI, SSA, Medicaid, Medicare, etc. Match supports and interventions to the unique needs of the individual. Ensure that all correspondences involving SSI, SSDI SSA, MASS Health are reviewed and responded to in a timely manner.

Participate in human resources functions per established procedures: interview, orientate, train, monthly supervisions and annual performance appraisals for assigned staff.

Follow policies and procedures on progressive discipline for the staff. Review Collective Bargaining Agreement to ensure proper administration with staff. Conduct investigatory reviews as needed; ensure Weingarten Rights for staff are followed. Complete necessary paperwork in a timely manner.

Organize staff work schedules. Ensure adequate residence coverage at all times. Adhere to budgetary constraints regarding overtime.

Coordinate regular staff meetings; disseminate information and solicit input regarding events, progress, and problems of individuals and home; develop reasonable methods for problem-solving.

Meet with Program Director at least monthly and as serious situations arise to discuss residential issues and to recommend solutions.

QUALIFICATIONS: CNA certification, Undergraduate or higher degree in human services and/or two years experience with developmentally disabled individuals.

OTHER QUALIFICATIONS:

• Knowledge and use of principle of Normalization and Community Inclusion
• Good Communication Skills; Ability to Multi-task.
• Knowledge and use of ABA, PBS and Physical Restraint (SOLVE and/or Safety Care).
• First Aid Certification/CPR
• Valid Massachusetts or Rhode Island Driver’s License
• MAP Certification