Clinical Manager

Specialized Young Adult and ID Team

Pay Range: $58,500.00 to $66,500.00 and up depending on licensure

Sign On Bonus: $4,000.00

Riverbend Community Mental Health, Inc., one of the largest providers of community-based mental health services in New Hampshire, is seeking a full-time Case Manager Team Leader to join our talented multi-disciplinary Community Support team working with adults living with severe and persistent mental illness.

The Case Manager Team Leader works with the Community Support Program Director (Concord) to maintain high quality, well-integrated case management services for adults with severe and persistent mental illness and co-occurring intellectual/developmental disabilities. The team manages a clientele with dual diagnosis (MI/ ID) and/or young adults transitioning into adult services in the Riverbend Community Support Program. The Manager in this role oversees the provision of clinical care, provides supervision to staff, monitors risk management, and participates in short and long-range planning of services to meet the needs of adults in the program. The Manager may also provide some direct services to a small caseload of clients.

Essential Duties and Responsibilities:

• Participate in the recruitment and training of newly hired staff
• Provide clinical and administrative supervision to staff
• Work collaboratively with clinical treatment teams
• Track and manage program/team referrals and staff caseloads
• Monitor resources effectively to meet or exceed budgetary expectations
• Actively engage with program partnerships with community agencies
• Provide direct services with a minimal caseload, based on program need
• Provide individual/group therapy and conduct intake assessments

Education and/or Experience Requirements:

• License eligible Master’s Degree in Psychology, Social Work, Education, Rehabilitation, or Human Services required.
• Three years’ of direct work experience with adults with severe and persistent mental illness required. Experience working with adults with intellectual/developmental disabilities preferred.
• One year of supervisory experience is preferred.
• Excellent analytical, organizational, interpersonal, oral and written communication skills with attention to detail is required.
• Valid driver’s license, personal vehicle and auto insurance, or access to a reasonable alternative is required.

About Working at Riverbend:

This is a full-time position with a competitive salary and an outstanding benefits package including:

• Medical, vision, dental, life and disability insurance
• 403(b) with company match
• Tax-free flexible spending accounts for day care or medical expenses
• Clinical supervision and CE training to support licensure
• 4 weeks of earned time in first year, higher accrual after year 1
• 8 holidays per year
• Business casual attire

You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

COVID-19 Considerations

As the COVID-19 pandemic continues to impact the world, it is our responsibility as healthcare providers to help keep our staff, clients and communities safe. At Riverbend, we have implemented processes and precautions to help prevent the spread of COVID-19 as well as a mandatory vaccination policy. Exceptions can be applied for under medical or religious reasons.

About Concord New Hampshire

Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest health care networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders.