• Maintains patient and employee confidentiality in accordance with HIPAA regulations and standards.
• Prepares and manages daily and weekend schedules.
• Reviews patient referrals for completeness and requests further documentation as necessary.
• Prepare and manage the endoftheday report and submit it electronically to all required to receive it daily.
• Review and interpret afterhour call logs at the start of the shift and follow up as necessary.
• Manage and follow hospitalized clients according to Standard Operating Procedures.
• Manage electronic and manual faxes received with proper followup and distribution as necessary.
• Manage and assist with patient phone calls following Standard Operating Procedures.
• Assists with identifying trends and areas for improvement and coordinates these identified areas with the DCS/CM.
• Accepts other duties as assigned by DCS/CM.

• This is not a remote position and employee must report to Pinnacle Home Care West Palm Beach office at 2090 Palm Beach Lakes Blvd, Suite 402 West Palm Beach, FL 33409
• Must be a High School graduate.
• Must have excellent organizational skills and can work well with others in a diverse and active environment.
• The ability to contact referral sources and physician offices, assist to promote continuity of patient care, and support the nursing processes from patient admission to discharge are critical skills that require a mature and professional attitude.
• Ability to work in a cooperative and accepting manner with others.
• This position requires that the employee is willing and able to meet the physical requirements as necessary.

• Awardwinning – “Top places to work 2020, 2021 & 2022” “Healthcare workplace Innovator” “Top 100 Agency Home Care Elite”
• Leading provider of home care services recognized for Creating Raving Fans and delivering Exceptional Outcomes.
• We have a Live QA team that assists with Oasis documentation for our clinicians.
• Competitive rates and benefits, 6 paid holidays, matching 401K.
• Comprehensive and ongoing training plus growth opportunities.

Pinnacle Home Care is a Medicare Certified and Florida Licensed full-service clinically owned and operated health care company, led by professionals who are passionate about delivering Exceptional Outcomes and quality care Beyond Expectation to patients, referral partners, staff and the communities that we serve. We have 16 locations throughout Florida hiring Clinical Managers, RNs, LPNs, PTs, PTAs, STs, HHAs, and other office staffing roles. If you don't see a role that meets your skill set on the job board, send us your resume directly to recruiting@pinnnaclehomecare.net Please include your full name and location! We look forward to assisting you in exploring career opportunities with Pinnacle Home Care!