AmeriBest Home Care, a Top 5 provider in Pennsylvania, has an opening for an enthusiastic and results-oriented Client Services Coordinator to help us launch our new Allentown, PA location. If you’re looking for an exciting opportunity with rapid advancement potential, then AmeriBest may be the company for you.

The Client Services Coordinator will drive growth by delivering exceptional customer service to our clients and caregivers. Duties will include sourcing and staffing caregivers, developing client and caregiver relationships, and managing schedules.

Responsibilities:

• Drive business growth through staffing caregivers to provide quality home care
• Manage coordination of care for AmeriBest Home Care clients
• Deliver exceptional and compassionate customer service and problem resolutions
• Source and recruit caregivers as needed to meet client service requests
• Communicate effectively with clients, caregivers, referral sources and managed care organizations
• Be a team player with all AmeriBest departments
• Prepare reports as requested

Qualifications:

• Bilingual (Spanish speaking) preferred
• Goal-oriented with a positive, upbeat attitude
• Associate degree or equivalent work experience preferred
• Prior experience in customer service, sales, recruiting, and/or management preferred
• Prior experience within the home health care industry preferred
• Excellent verbal and written communication skills
• Able to prioritize daily tasks and handle multiple responsibilities
• Sense of urgency and adaptability to changing priorities
• Demonstrated record of goal achievement and responsibility
• Able to build and maintain strong relationships with caregivers, clients, managed care organizations and referral sources
• Strong computer skills; HHAeXchange experience preferred
• Enjoy working in a multi-cultural environment

AmeriBest Offers:

• Competitive pay with incentive bonuses
• Advancement opportunities
• Medical / Dental / Prescription / Vision
• Paid time off
• 401(k)
• Tuition reimbursement

About AmeriBest Home Care:

AmeriBest Home Care provides high quality home care services to our valued clients in order to help them lead dignified and independent lives in the comfort and safety of their own homes. AmeriBest is a division of TEAM Public Choices (https://teampublicchoices.com/).

As one of the largest and most respected providers in Pennsylvania, AmeriBest Home Care strives to become the provider of choice for home and community-based services by placing the needs of our clients as our highest priority.

Pay Range:

$40,000.00 - $52,000.00 or more per year (including on-call pay and performance bonuses)

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: One location

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