Clerk III Job at Health & Human Services Comm
The Quality Assurance/Improvement Clerk III shall be appointed by and accountable to the Director of Quality Assurance. The Quality Assurance/Improvement Clerk III shall perform secretarial and clerical duties, including but not limited to computer operations, inventorying, updating Mexia State Supported Living Center Policies and Procedures, receiving, and distributing mail, completing work orders, and other office duties. The Quality Assurance/Improvement Clerk III shall serve under the direct supervision of the Director of Quality Assurance.
Essential Job Functions: Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Attends to office matters in a capable and courteous manner to assure an efficient operation. Compiles information and statistical data and prepares necessary departmental reports, forms, documentation. Performs other duties as assigned.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location
Knowledge Skills Abilities: 1. Working knowledge of Business English, spelling, punctuation, arithmetic, and office
Practices and procedures.
2. Ability to communicate verbally and in writing in a clear and concise manner.
3. Ability to make decisions and use good judgement when dealing with critical incidents.
4. Ability to react quickly and calmly in an emergency situation.
5. Ability to demonstrate proper body mechanics, good posture, and proper lifting techniques..
6. Strength and flexibility to safely perform Cardiopulmonary Resuscitation (CPR) and Safety Utilization Restraints (SUR) techniques.
7. Physical ability to grasp and hold an individual for an extended period of time, using approved SUR techniques, to restrain and prevent harm to that individual or others until the harmful/violent behavior subsides.
8. Ability to be flexible in handling work assignments.
9. Works harmoniously with other staff and the general public to generate productive, cohesive work settings and positive public and inter personal relationships.
10. Observes and obeys all safety rules applicable to all aspects of facility and departmental operations to minimize self-injuries or injuries of clients and co-workers. Does not endanger the safety or health of self or others, and enhances the Safety and Health program of Mexia State Supported Living Center.
11. Conducts self at all times in a manner consistent with standards expected of HHSC employees as outlined by HHSC Rules and MSSLC Policies and Procedures.
12. Ability to enter data into the computer using the appropriate software.
13. Ability to compose letters and memorandums.
14. Physical ability to read a large amount of information in a timely manner.
None
Graduation from an accredited high school or GED plus six (6) months of work experience in secretarial work. One (1) semester (15 semester hours) of accredited college or vocational/technical training or work in a related field may substitute for each six- (6) months of the required work experience. Additional related work experience may substitute for the required education on a year-for-year basis with a maximum substitution of two (2) years.
Req 533879
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS OIG List of Excluded Individuals/Entities. Males between the ages of 18 – 25 must be registered with the Selective Service.
All State Supported Living Center employees are subject to Random drug testing.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process.
COVID-19 Precaution(s):
Personal protective equipment required and provided
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Vaccines available for employees
MOS Code: Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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