The Heavy Equipment Claims Manager is responsible for the prompt, fair adjudication and settlement of Extended Service Contract claims ensuring that all technical and fiscal data presented is properly vetted and cataloged in the claim file and the proper parties are paid if the claim is valid.

What will be my duties and responsibilities in this job?

• Maintaining an adequate level of technical expertise for all heavy machine categories, this includes knowledge of the design and function of diesel, gas, and natural gas engines, manual, hydrostatic, automatic, CVT, planetary gear, splitter, and powershift transmissions, power transfer gearboxes, manually operated, pilot operated, servo operated and electronic controlled hydraulics systems, pneumatic systems, air conditioning systems, undercarriage systems, electrical systems, as well as digital electronics as these systems apply to all machine types.
• Settle claims based on experience and available data, fairly and quickly.
• Work with the dealers to ensure all required information is provided for claims adjudication.
• Assist Dealer with issues related to the online claims system.
• Review Program Documents to ensure they are in line with current technology.
• Work with sales and accounting to handle customer issues related to the claims they settled.
• Gather and file machine technical information for the team as it becomes available.
• Work with accounting to ensure that claims reporting and payment is accurately processed.

What are the requirements needed for this position?

• Heavy Equipment Maintenance Service Management degree or equivalent
• 5 + years’ experience in the Commercial Heavy Equipment or Agricultural Industry in service operations
• Be able to read and comprehend Service Information as it relates to maintaining, servicing and repairing agricultural, mining, forestry, construction, and various other commercial equipment types
• Posses a basic knowledge of service procedures for heavy equipment

What other skills/experience would be helpful to have?

• Associates degree in Agricultural/Mechanical Engineering Technology
• Strong organizational skills
• Ability to work without supervision
• Strong interpersonal skills
• Ability to assess problems and solve them with a sense of urgency

How much should I expect to travel?

• 5%

Candidate will be able to work remotely in the US. The first two weeks of training will be in Memphis, TN.

Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Commercial or Agricultural Equipment: 4 years (Required)

Work Location: Remote

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.