Circulation Assistant Job at Chester County Library System
Position: P/T Circulation Assistant
Reports To: Circulation Manager
Summary / Main Purpose of Job:
The Phoenixville Public Library is a non-profit organization with the mission of providing access to educational, cultural,
and recreational resources for the community it serves. The Phoenixville Public Library is an Equal Opportunity
Employer. The library is currently seeking part-time circulation assistant who will report to the Circulation Manager.
Part-time circulation assistants are responsible for performing all circulation duties in a timely, efficient manner.
Essential Duties and Responsibilities
Must have the ability to work in a fast-paced environment and have excellent customer service and computer
skills.
Performs all circulation desk duties using computerized system
o Check materials in/out/renew materials
o Reserve materials
o Issues new patron cards/updates cards
o Manages the routing of Holds
Handle financial transactions accurately.
o Collect patron fines and fees with knowledge of using a cash register
Performs all opening/closing procedures in work area/public areas
o Turn on/off all computers/copiers/printers
o Empty book drops
Notifies patrons about reserved materials
Update computer records, as requested.
Performs basic reference work or refers it to senior staff in charge
Assists patrons in locating materials through the library catalog
Assisting patrons with finding library materials, providing reader's advisory, answering basic computer queries,
and monitoring appropriate use of the facility.
Inspect returned materials for damage.
Perform circulation procedures effectively and accurately according to the principles of quality customer service.
Greets, direct, and provide information to library customers and performs a variety of clerical tasks related to
the processing, sorting and circulation of library materials.
Respond to incoming telephone calls and provide basic assistance with directional, instructional and
informational inquiries at the circulation desks and public workstations.
Keep abreast of all System changes and improvements.
Keep pace with all library policies, staff meeting minutes and changes in Procedure Manual.
Attend online educational programs for staff development, basic computer, or Internet education, as requested
or assigned by the Circulation Manager. Attendance of department meetings in coming times.
Clean and disinfect high touch areas of the circulation desks and of public spaces.
Qualifications/Requirements
High School Diploma or General Education Degree (GED), some college preferred.
Basic office skills (typing, filing, answering phones, etc.).
Previous experience working in library with computerized systems (preferred).
Customer service skills.
Basics knowledge and use of computers, e-mail, and the internet. Knowledge of Microsoft Office (preferred)
Physical Demands:
While performing the duties of this position, the employee is frequently required to sit; walk; stand; bend at the waist
while working; kneel, stoop, crouch or squat; talk or hear; handle and lift up to 25 pounds; push a cart of books that
weighs up to 125 pounds; and sit at a computer terminal for up to 4 hours at a time. Occasionally, the employee will
need to work with arms above shoulders or reach above shoulder height. The specific vision requirements for this
position are as follows:
Close vision.
Color vision.
Ability to read and alphabetize and place items in numeric order.
The following background checks are required:
Pennsylvania State Police Request for Criminal Records Check
Department of Public Welfare Child Abuse History Clearance
Federal Criminal History Record Information
Hours:
Monday afternoon/evening from 3 P.M. to 8 P.M., Tuesday mornings from 9 A.M. to 1 P.M., and the first Saturday of
every month.
Salary: $13/hour
Submit cover letter and resume to:
Christine Nicholson
Circulation Manager and Volunteer Coordinator
Phoenixville Public Library
183 Second Avenue, Phoenixville, PA 19460-3243
E-mail to cnicholson@ccls.org
Phone: 610-933-3013 ext. 122
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