Seeking a high-energy individual with strong communication skills who has an outgoing personality and loves building relationships. If you have a history in Sales and are an enthusiastic team member who seeks to improve a patient's quality of life, you are the person we are looking for!

Position Summary:

As a Case Manager, it will be your responsibility to build and maintain patient relationships throughout patients' care at Sycamore Integrated Health. You will be responsible for acquiring long term, quality patients for the clinic through the implementation of proven lead conversion systems. You will participate in educating the patients while working with the clinicians as they report the findings of an orthopedic exam and diagnostic imaging. It will be your responsibility to deliver a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care. As a Case Manager, you will focus on understanding patient needs and wants, helping them overcome obstacles and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life. To be a remarkable Case Manager, you must be able to develop trust and the confidence necessary to help patients navigate their Care Plan. You will need to express a breadth of knowledge and experience in these areas, as well as the ability to work and collaborate effectively within a highly team-centric environment.

About: Sycamore Integrated Health

Patients are top priority at Sycamore Integrated Health! The team of medical professionals is committed to providing the highest level of care to their patients. The services offered at our multidisciplinary clinic have a proven track record and have provided many patients with relief since the practice was established in 1957. The team provides patients of all ages with a non-surgical alternative to healing any pain and injury they may have. We value the health and well-being of our patients and emphasize their long term recovery at our chiropractic, rehabilitation and medical clinic. The multi-disciplinary team takes a whole person approach by not only managing each patient’s symptoms but by addressing the underlying causes of their pain and injury.

PERFORMANCE OBJECTIVES

• Create and deliver financial estimates, secure financial commitment, and confirm long-term scheduling to patients based on Provider’s orders
• Develop emotional connection with patients to understand their expectations, goals, and desired outcomes
• Perform initial consultations on new patients to determine medical history, motivating factor that prompted patient to look for help with their problem and functional goals of the patient
• Discover and provide motivating factors that prompted patients to seek help.
• Establish functional goals of the patient and be able to communicate with your team.
• Execute patient follow up calls, lead conversion techniques, and patient retention activities
• Provide and ensure completion of all patient paperwork
• Effectively and continually educate patients about the need and benefits for active progress through the complete care plan
• Ensure that all of the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires

CAPABILITIES/KEY COMPETENCIES

• Ability to overcome objections with confidence
• Entrepreneurial mindset, driven to succeed and a commitment to achieve results
• Excellent relationship building skills with a demonstrated ability to quickly develop trust
• Ability to make decisions, offer strong recommendations, and take responsibility for results
• Demonstrated ability to create a high awareness around physical/functional limitations
• Self-starter who can work independently within existing processes or operate effectively with ambiguity
• Strong oral and written communication skills
• Planning, organizing, prioritizing, and streamlining responsibilities
• Ability to apply and maximize internal systems, processes, and platforms
• Team orientation and a strong collaborator
• Advocate for the patient and motivate them to reach their health goals
• Ability to coordinate and balance the needs of the patient, the clinic, and yourself
• Understand, align, and communicate our mission, vision and values

Education & Experience

• High school diploma or equivalent
• 2 years of Case management (preferred)
• Experience working in health care (preferred)
• Sales (preferred)

Physical Requirements:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10-15 pounds. Occasional travel to local meetings and training may be required.

Commitment To Diversity:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Sycamore Integrated Health recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Location:

Sycamore, IL

Benefits:

• Health Benefits
• Personal Time Off
• Holiday Pay
• Employee In-Office Healthcare - 100% coverage - chiropractic, medical services provided at no charge to employees. (Any equipment and testing is provided to employees at cost)

Salary Range:

$40,000 - $60,000 + Bonus

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Call to Action... If you have a passion for health, a drive to see people live the life they deserve, and a talent for sales, this position is for you!

Job Type: Full-time

Pay: $42,662.00 - $46,599.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Sycamore, IL 60178: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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