General Healthcare Resources has a wonderful Healthcare Call Center Professional opportunity working with a nationally ranked and top-rated healthcare organization in the Allentown, PA area!

The Call Center professional will provide guidance to inbound calls in a fast-paced Healthcare Network Call Center.

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THE BENEFITS:

- Affordable Benefits and retirement plan offered! – eligible DATE OF HIRE!

- Comprehensive health insurance coverage for employees, spouses, and dependents (up to age 26). Medical, Dental, Vision, Life Insurance.

-* Tuition Assistance, 403 (b) retirement *offered with employer100% match up to 6%, Short and Long Term Disability, and many other premium perks

- Generous Paid Time Off: New FT employees accrue up to 120 hours per calendar year.

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- Job duties include:

· Provides appropriate information by promptly answering all inbound and internal calls in a personable and professional manner.

· Places, receives, and routes a high volume of calls via switchboard or other applications.

· Maintains working knowledge of switchboard and staff paging features and functions, including paging staff.

· Notify required on-call personnel of emergency situations.

· Ability to multitask and prioritize accordingly.

· Demonstrates good listening skills and customer service.

- Shifts: Choose either Evenings (2:45 pm – 11:15 pm), OR Nights (10:45 pm - 7:15 am)

- Schedule: Full Time Monday - Friday with every other weekend and every other holiday rotations.

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JOB REQUIRMENTS:

- Education: High School Diploma / GED required

- 1 year minimum call center experience, OR 1 year experience as a medical receptionist.

- General computer experience with data entry required

- EPIC experience a plus, but not required

- Candidates are required to take a drug screening test and must be Nicotine free for this position.

For more information on this opportunity, please call/text Anthony Sacchetti at (484-567-9542)

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Allentown, PA: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you Nicotine Free?

Work Location: One location

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