HCS is a leader in the hearing healthcare industry, we believe our success is a direct result of our effort to not only provide quality hearing care, but also our culture. We strive to create a quality work environment and believe that our people are the key to our long-term viability as an organization.

We have been successful in creating an environment that is honest, fair, and open. We recognize that it takes people with diverse ideas, strengths, interests, and cultural backgrounds to make our company succeed. We strongly support healthy debate and differences of opinion. If you would like to work in a fast-paced collaborative environment that welcomes innovation, please consider applying to join the HCS team.

HCS Offers the following benefits for full-time employees:

• Medical Coverage
• 401K with opportunity for company contribution
• 3 weeks PTO accrued annually
• 8 paid holidays annually
• Opportunity for career growth and advancement
• Enjoy a collaborative and supportive work environment that welcomes innovation
• Dog friendly office
• Casual dress code
• Comprehensive fully paid training program
• Opportunities for hybrid schedules (split between home and office) after 90 days with company
• Lunch provided on first day

Responsibilities:

• Handling 30-60 inbound and outbound calls per day
• Scheduling patient appointments
• Guiding the patient through the HCS process, answering questions and explaining benefit information
• Maintaining patient files with detailed, accurate notes
• Effectively communicate the HCS program details to patients in a clear and understandable manner
• Supporting and communicating with other HCS departments

Qualifications:

• High School Diploma, or equivalent
• 2+ years’ relevant work experience in a customer service position, or related field
• Ability to effectively multitask in a fast-paced environment
• Ability to work independently
• Strong organizational skills with attention to detail
• Effective time-management skills
• Excellent verbal communication skills
• Excellent typing skills
• Demonstrate warmth and approach ability

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Greenwood Village, CO 80111: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Required)

Work Location: In person

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