How to Apply

Please review our ad below. To be considered for this position submit your most up-to-date resume then Call 888-920-5240 and enter access code 2314. Leave a message that includes your name, best contact number, and a brief description as to why you would be the perfect fit for this position.

The Automotive Industry is continuing to grow and thrive! This is your opportunity to join a reputable field and build a lasting career.

Do You?

• Love talking on the phone!
• Enjoy making your own paycheck!
• Thrive on making someone’s day better!

Then this opportunity is for you!

We are Elk Grove Toyota, a long-standing, family-owned dealership for over 45 years. Our mission is to remember that our integrity is the foundation on which our customers build their long-term trust and continued business.

The right candidate is a positive, innovative team player that shares our passion for providing high-quality, consistent service to our clients. This position handles both inbound and outbound calls while building customer relationships. Maintaining excellent customer relations is key for this position.

What are the Day-to-Day Responsibilities?

• Provide a positive customer experience by educating customers, responding to questions, building trust, and overcoming objections
• Promptly answer the telephone using positive and clear communication
• Scheduling appointments for guests
• Ability to gauge tone and display empathy to ensure a positive customer experience
• Ability to work in a fast-paced environment and easily adapt to change
• Effectively utilize lead management tools and CRM

What We Require:

• Outgoing personality with expertise at developing relationships (i.e., a “people person”)
• Prior experience working with customers and providing an exceptional experience
• Steady work history and the commitment to starting a new career
• Basic MS Office knowledge; computer software and internet proficiency
• Must be willing to submit to a pre-employment background check, DMV screen, and drug screen

DO NOT CONTACT THE DEALERSHIP DIRECTLY.

Additional Information:

This Call Center Customer Service Representative position is located in Elk Grove, Ca.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Elk Grove, CA 95757: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you available to work evenings and weekends?

Experience:

• Customer service: 1 year (Preferred)
• Call center: 1 year (Preferred)

Work Location: One location

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