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Business Operations Analyst Job at Principal Financial Group

Principal Financial Group Des Moines, IA 50392

Responsibilities:
Principal is seeking a dynamic individual to join our team as a Business Operations Analyst in our Individual Disability Insurance Department. If you're a forward thinker with great communication skills and a love of taking on new challenges, this may be the position for you!

As a Business Operations Analyst, you will use your analytical, customer service and communication skills every day to administer transactions on a new system. You will collaborate across multiple areas to understand needs and turn those into solutions.


Here are some examples of the kinds of things you'll do:

  • Under general guidance, identify and implement process and system improvements within business unit, product or services and/or functional area.
  • Research, design, develop, test, and implement new processes, product or service enhancements, procedures relating to systems and guidelines for products, services or plans.
  • Serve as a liaison between business partners and technical areas (including IT staff) regarding system applications/processes.
  • Monitor department systems and applications to ensure any issues are addressed, documented, and corrected.
  • Communicate problems and solutions to appropriate internal and external audiences.
  • May act as a technical resource by answering questions, recommending/providing solutions, and assisting other team members.
  • May act as subject matter expert for business applications, systems, products and functional areas.
  • May handle full administration duties for suppliers or one or more customer accounts.
Qualifications:
  • Bachelor's degree or equivalent work experience, plus 1+ years related work experience
  • Broad range of network and PC software applications
  • Strong written and verbal communication skills
  • Ability to handle several tasks and priorities at one time
  • Detail and results-oriented mindset
  • Ability to work independently and offer creative solutions to problems
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $43400 - $82800 / year Additional Information:

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers and https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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