• Manage and develop our customer database.
• Manage customer engagements to ensure customer data is up-to-date and incorporated into customer portal.
• Develop and maintain customer portal, define optimal interactions with existing and prospective customers across multiple platforms, and coordinate with internal stakeholders to drive and improve the customer experience.
• Manage and lead monthly forecast for company revenue, create automations to facilitate process improvement.
• Manage business development and customer engagement activities with cubesat customers including customer sales, marketing, and strategy.
• Market research to update and maintain Salesforce database on sales accounts, opportunities, and market analytics.
• Market research and outreach to facilitate sales leads generation.
• Help Virgin Orbit do our part to make the world a better place.
• Constantly learn new things—and share them with your team members.
• Perform other duties assigned.

• Bachelor’s Degree in Business Administration or other Business discipline.
• 1+ years of professional experience as a Business Analyst within aerospace, defense, or space market.

• Experience with financial modeling.
• Experience working on multiple projects and changing priority.
• Possess an understanding of key performance metrics.
• Prepare spreadsheets and PowerPoint presentations for clients.
• Forms strong professional working relationships with team members and customers.
• Strong research and analytical skills.
• Understanding of databases, data elements, and application software solutions to maximize data gathering and data analysis.
• Accuracy, quality, and attention to detail are essential for this position.
• Exceptional written and verbal communication skills and the ability to address customer needs and within all levels of the organization.
• Excellent knowledge of Microsoft Office software, including Word, Excel and PowerPoint.
• Knowledge of business concepts, techniques, and principles.
• Demonstrated ability to manage time effectively and meet deadlines.
• Manage projects with minimal supervision.
• Proactively addresses actions and issues.
• Passion for space exploration and a firm belief in the utility of affordable access to space.
• Ability to thrive as a ‘one person team’.
• Ability and willingness to thrive in a fast-paced, rapidly changing work environment.
• Driven, highly motivated, and committed to improvement.
• Ability to add something unique and positive to our team.
• Generally high level of all-around awesomeness.

• Must be willing to work varying shifts and additional hours to support critical launch activities.
• Must be able to provide proof of US-approved Covid-19 full vaccination status, unless otherwise exempted by an approved reasonable medical or religious accommodation from Virgin Orbit.

• 
  Robust time off with holiday shut down between Christmas and New Year
• Better than market 401k including a Safe Harbor plan
• Superior health and welfare benefits offering an average 90% of benefits premiums paid, including some plans with zero employee contributions
• Financial wellness through Northstar which includes your personal financial advisor
• Paid parental leave
• Tuition reimbursement
• A variety of optional benefits such as pet insurance and discounts, and remote and/or hybrid opportunity for some positions
• Health Reimbursement program providing up to $3,000 max per year for eligible teammates
• Employee Resource Groups, Virgin cultural gatherings and success celebrations, professional growth opportunities, and more!

ITAR Requirements

To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by ITAR (22 CFR §120.15) or eligible to obtain the required authorizations from the U.S. Department of State.

Personal Requirements

Our idea of a happy life: build rockets, work with brilliant people, serve purposeful customers, and open access to space. Sir Richard Branson’s belief is “If you get the perfect mix of people working for your company, you have a far greater chance of success.” From the very start, we have placed top priority on growing and fostering a team of creative, diverse, and talented women and men.

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Virgin Orbit is an Equal Opportunity Employer; employment with Virgin Orbit is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.

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