Business Analytics & Reporting Analyst II Job at M&T Bank
Primary Responsibilities:
- Assist Commercial Employees with their learning needs, including but not limited to responding to incoming inquiries to the department mailbox, supporting training programs, and through activities performed as a Workday Learning Administrator.
- Support the Commercial Learning Team as Workday Learning Administrator, including but not limited to scheduling, reporting, enrollments, communications, producing meetings, feedback collection, etc.
- Collaborate with departments throughout the organization, including but not limited to M&T Learning, HR Analytics, and occasionally support learners throughout the organization that participate in Commercial trainings.
- Develop and produce departmental reports and spreadsheets requiring advanced reporting skills.
- Create and interpret project or program reports. Deliver information in a format that is easy to use utilizing dashboard and slide deck presentation methods.
- Perform non-routine analysis and judgment based work over a single or closely related disciplines to support business decisions.
- Perform non-routine data review, research, and/or reconciliation.
- Drive continuous improvement of existing processes, develop new processes or enhance existing processes where required.
- Identify resources that can be utilized to support business operations or improve existing business processes. Provide input and recommendations to management.
- Participate in the planning and implementation of new projects, programs, and plans to achieve short and long term business objectives.
- Support departmental audits, user certification and compliance testing.
- Take a lead role / participate in the planning, testing, and implementation of new projects, systems, products and regulatory changes impacting the team.
- Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Experience and Education Required:
- Bachelors and a minimum of 2 years related business line experience, OR in lieu of a degree, a combined minimum of 6 years higher education and/or work experience.
- Demonstrated proficiency with Outlook
- Intermediate proficiency with Excel
- Detail Oriented
- Organized
- Ability to work independently and part of a team
- Time management
- Customer service
- Willingness to learn and ability to retain new concepts
- Ability to communicate with stakeholders at all levels
Skills Preferred:
- Critical thinking
- Proficiency with Webex and Workday
- Communications and presentation skills
- Process improvement
- Taking initiative
Compensation Range:
Hourly(USD): 29.33 - 46.93
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