Position Summary

The Budtender is a brand ambassador and customer service representative for the Pure Oasis brand in the front of the house at retail locations. They are the primary person that our customers interact with. Budtender is responsible for exemplary Customer Service, always providing customers with a smooth experience in purchasing adult-use cannabis products that we offer. We're seeking individuals with exceptional personalities, work ethic and who work well in high stress environments.

MUST BE 21 YEARS OF AGE OR OLDER TO WORK IN CANNABIS INDUSTRY.

MUST HAVE OPEN AVAILABILITY, BE ABLE TO WORK NIGHTS AND WEEKEND AND STAND FOR UP TO 8 HOURS AT A TIME.

Essential Duties And Responsibilities:

• Work with management to respond and resolve customer inquiries and complaints

• Legally sell cannabis at Pure Oasis retail stores; promote product offerings to customer

• Report and Respond (as assigned) to telephone, written, and email inquiries from customers

• Capture and report all customer contacts at point of sale through software application

Requirements

• High school degree or equivalent

• Excellent Customer Service Skills, with ability to actively learn about cannabis products available

• Prior Budtender experience required

• Proficient in Microsoft Office and Google platform (i.e. sites, slides, drive, docs, sheets)

• Must have open availability, including nights, weekends and holidays
• Must have the ability to successfully pass a background check annually.
• Must have the ability for approval of agent registration card from the Cannabis Control Commission.
• All employees are required to be vaccinated to keep everyone safe.

Personal Attributes

* Communicator: You possess strong communication skills and enjoy working with customers and coworkers. Good listener, and natural salesperson.

* Team Oriented: Keeping up with fast-paced work environment, working independently fulfilling orders and maintaining a clean workspace, relaxed ambiance for customers and team members.

* Passionate: You must be passionate about collaboration and ensuring our customers are informed about our product offerings, we love seeing hunger and ambition.

Work Environment

• Retail Store; front of the house operations

• Retail Sales; Standing up at point of sale for long hours

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the company may terminate your employment at any time, with or without notice

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
All employees are required to be vaccinated to keep everyone safe. Customers are required by the City of Boston to wear face coverings at all times while in doors.

Experience:

• Customer Service: 1 year (Required)
• Retail: 1 year (Required)
• Cannabis: 1 year (Preferred)

Work Location: One location

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