BDC Service Consultant Job at Bravo Auto Group
Bravo Auto Group of El Paso is seeking BDC Service Consultants! *SALARY+ COMMISSION
At Bravo Cadillac, we believe our employee's are our greatest asset. This is an organization that is hyper-focused with training and empowering our employees so that they can deliver the best customer service possible, because we believe that every customer deserves a 5 star experience! We are committed to helping your career by investing time and money to make sure that you are at the very top of industry standards!
Qualifications:
- We support a drug free work place. Drug test required.
- Must be able to pass background check.
- This is a full time position, schedule includes rotating days and weekends.
- Previous sales experience (any industry) a plus.
- Excellent customer service skills.
- Professional appearance and great communication skills.
- Must have confidence in your ability to be successful.
- Bilingual a PLUS!
- DESIRE TO BE A PART OF A WINNING TEAM!
Responsibilities(to include but not limited to)
- Generate appointments and quotes for Service customers.
- Make 100 outbound calls daily.
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance.
- Provide superior customer service and achieve highest degree of customer satisfaction
- Work in close partnership with service advisers to provide detailed information on customers vehicle need.
- Meet specified monthly targets and goals
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond immediately
- Deliver inquiries/messages intended for other Service personnel and departments promptly
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitudeFollow-up with buyers to ensure successful referral business.
- Bring your 'A game' along with a positive attitude to work with you every single day.
Are you ready to take it to the next level? If you're a go getter, motivated, self-starter, then we want to talk to you!
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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