NOW HIRING FOR THE 2023 SAILING SEASON!

The Bartender is primarily responsible for the preparation of alcoholic beverages, this may also include non-alcoholic beverages, soft drinks, coffee drinks, and other menu items.

Essential Duties & Responsibilities

• Responsible for performing work in a safe manner and following all safety rules.
• Responsible for the bar service and beverage sales in and outside the respective bar or other work area
• Ensure all guests in all service areas (bar, cocktail, dining rooms) receive prompt and full service
• Prior to service, walks through to ensure all tables and bar areas are clean and ready for service
• Present a clean bar list to the passengers and have sufficient bar lists in stock
• Courteously and efficiently deliver and serve beverage items to passengers
• Has recipe knowledge of all drinks and mixes all beverages consistently, follows standardized recipes, neither under nor over pouring liquor
• Ensure that the brand ordered by the passenger is served unless unavailable; ensure a suitable substitute is offered
• Maintain proper glass and garnitures for each drink
• Must prepare and/or mix drinks in front of passengers when served from the bar
• Holds a current ServSafe Alcohol Server certificate and constantly upholds policy regarding serving liquor. Upholds liquor-serving laws and never serves to minors or crewmembers
• Knowledge of wine menu for service in all dining areas
• Maintain point of sale system and properly charge passenger accounts for purchases at the bar
• Complete honesty is required at all times. No Bartender is to give any drink from the Bar without the drink being properly accounted for
• Maintain and clean all utensils, machinery and equipment
• Maintain a sanitary work area, clean and free of clutter, especially with regard to company policy and Food and Drug Administration sanitation requirements
• Ensure that all goods are safe, and securely stored, to prevent damages
• Responsible for maintaining all bars, lounges and pantries for an efficient service to the passenger
• Perform stores handling and loading of liquor orders onto vessel and other duties on vessel turnover days
• Practice food safety procedures as directed by the Food & Beverage Manager
• Maintain stock in bars and requisitioning of liquor and supplies using appropriate forms
• Proper use of all drink blending machines, measuring tools, and equipment
• Proper use of knife for cutting, slicing and dicing of fruit or vegetable for condiments in drinks
• Proper use of glass cleaning machine
• Responsible for assisting with waste disposal
• Responsible for receiving cocktail food items and non-food supplies and storing them in the proper areas in accordance with the FIFO (first in-first out) inventory methods
• Set-up and breakdown of private parties and special activities
• Fills station bill requirements and participate in drills with regard to passenger safety
• Ensure behavior and performance supports the company’s Mission
• Follow company values in responding to others in work situations
• Establishes a good working attitude and is cooperative with all other F&B staff
• Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
• Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
• Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements & Qualifications

Education:

• HS Diploma or Equivalent Required

Professional Certification(s) or License:

• Valid ServeSafe Food Handler certification or ability to acquire and maintain
• Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
• Copy of DD214, if Veteran status
• Valid Driver's License

Skills & Abilities:

• Excellent verbal and written communication skills; must be fluent in English
• Ability to interact with individuals at all levels in a pleasant and professional manner
• Proficiency with MS Office applications and POS systems
• Must maintain a neat, clean and professional appearance
• Proficient (advanced preferred) knowledge of fine wine, wine programs/tastings/pairings

Experience:

• Two years of experience in position with similar duties and responsibilities
• Cruise industry experience preferred

Physical:

• Must submit to and pass mandated USCG physical
• Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
• Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion
• Ability to lift and carry up to 50 lbs.
• Ability to climb stairs and ladders

Other:

• Must be at least 21 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
• Compensation starts at $75/day worked + gratuities and increases to $100/day worked + gratuities after 90 days

Our Values - RESPECT:

At City Experiences and American Queen Voyages, our mission is to create amazing experiences – not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.

• Additional requirements may be required depending on the physical needs of the role

EEO - Equal Opportunity Employment

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Experience

• 2 year(s): o At least 2 years of experience in position with similar duties and responsibilities o Cruise industry experience preferred

Licenses & Certifications

• Alcohol Bev License