Automotive Customer Relations/Rental Agent - Groove Subaru Job at Groove Auto

Groove Auto Englewood, CO

Are you looking to join a trusted brand that provides career growth and stability?
Groove Subaru seeks a customer-focused, results-oriented Automotive Customer Relations/Rental Agent to join our successful and growing team!
What We Offer:

  • Competitive pay and opportunity for advancement
  • An opportunity for financial growth with a career path that offers ongoing training and mentorship
  • Flexible schedule with paid time off that accrues from day one of employment
  • Tools and Uniforms provided
  • An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
  • 401(K) with employer contribution
  • Health and Wellness membership reimbursement up to $40.00 per month
  • Tuition reimbursement toward automotive education
  • Employee discounts
  • Fun team atmosphere

Position Overview:
As a Customer Relations/Rental Agent, you are responsible for renting out the company's vehicles to service customers or walk-in customers. As well as performing basic checks on vehicles upon return. You'll also assist the service team with additional duties as they are tasked to you.
Pay range is based on experience and qualifications: $17.00 Per Hour
Who You Are:

  • You are friendly and approachable
  • You have strong customer service skills
  • You have excellent communication skills
  • You have a sense of urgency and can work in a fast-paced environment
  • You are conscious about safety and details matter

Essential Functions:

  • Note any damage on the vehicle to the Service Manager before moving
  • Maintain a professional and consistent appearance, which includes the stand uniform and name tag
  • Follow the work schedule provided by management
  • Maintain a positive attitude and thank each customer for their business
  • A positive last impression to every customer regarding their overall service experience at the dealership
  • Help expedite the car rental process so customers can get to their destination quickly and easily
  • Assist customers to their rental vehicle and explain features so they are comfortable with the vehicle before exiting the location
  • Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
  • Ensure the car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

Requirements:

  • Must be at least 18 years of age
  • Able to operate both an automatic and manual transmission (preferred)
  • Valid Driver's License and favorable motor vehicle record
  • Ability to pass a pre-employment background check and drug screen for illegal substances
  • Authorized to work in the United States
  • Basic computer skills (typing, data entry, etc)
  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers, and management

Who We Are:
Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged and diverse people bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience that is tailored to individual and diverse needs.
Summit Automotive Partners is a privately-held automotive management group headquartered in Centennial, Colorado with over 16 automotive dealerships throughout Colorado, New England, Tennessee, and Wyoming.
To learn more about Career Opportunities with Groove Auto visit us at https://www.grooveautocareers.com
Check out what our team has to say about working in service at Groove Auto!
https://www.youtube.com/watch?v=Htf_sbGSoDo&feature=youtu.be
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
5300 S. Broadway, Englewood, CO 80113

Pay: $17.00 per hour




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