Assistant Supervisor, Ambassador Services Job at Busch Gardens Williamsburg
Busch Gardens Williamsburg is looking for an Assistant Supervisor, Ambassador Services to help us make sure that our Ambassadors stand out and are easily spotted across a huge crowd so that our guests can confidently reach out. We support both Busch Gardens and Water Country USA’s uniform needs so that our Ambassadors can proficiently serve our guests as well as represent our park culture. This is not just an opportunity for the skilled seamstress with years of experience, or for beginners wanting to learn more, but for anyone looking to make a great first, or new, impression on our Ambassadors.
What you get to do:
As an Assistant Supervisor, Ambassador Services, you’ll assist with oversight of the Ambassador Services department as they welcome new Ambassadors to the Busch Gardens and Water Country USA team and make sure they’re ready to hit the ground (or water) running on their first day. This involves monitoring uniform inventory, assisting with ambassador events, and coordinating the team’s participation in uniform distribution.
You will also:
What it takes to succeed:
The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:
Join the team:
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
What you get to do:
As an Assistant Supervisor, Ambassador Services, you’ll assist with oversight of the Ambassador Services department as they welcome new Ambassadors to the Busch Gardens and Water Country USA team and make sure they’re ready to hit the ground (or water) running on their first day. This involves monitoring uniform inventory, assisting with ambassador events, and coordinating the team’s participation in uniform distribution.
You will also:
- Assist in the daily operation of the Ambassador Services to include uniform issuance and ambassador perks
- Receive, sort, and stock new items utilizing our inventory management system
- Assist with inventory management to include stock counts, requisition requests
- Monitor work and break schedules of team
- Coach/development, and motivate ambassadors
- Assist with hiring and training of team.
- Initiate positive interactions with internal and external guests
- Maintain a clean, safe and informed work environment
- Other general administrative duties as needed
- Perform other duties as assigned
What it takes to succeed:
- Must have a high school diploma or equivalent
- Must be at least 18 years old
- Must have excellent written and verbal communication skills
- Must have a working knowledge of all Microsoft Office applications
- Must have guest service experience.
- Must have supply chain management, or inventory management, experience.
- Prior experience leading teams is preferred.
- Must be able to multi-task and adapt to changes in a fast-paced work environment
- Must be able to stand for long periods of time
- Must be able to push/pull 35 pounds
- Must be able to lift 50 pounds
- Must be able to work indoors/outdoors with or without A/C for entire shift
- Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts, weekends, and holidays
- Comfortable with heights
The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounted park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Exclusive employee events and giveaways
- Accrual based Paid Time Off
- 401K plan
- Voluntary Insurance
- Life insurance
- Employee Assistance Program
- Legal Assistance Plan
- Tuition reimbursement
- Perks at Work Marketplace program
Join the team:
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
Please Note :
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