Chick-fil-A Methuen, MA hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. Further, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills, and the people around them.

We are seeking a Kitchen Assistant Manager to support the business by communicating with, tracking, training, and coaching all Team Members on achieving and exceeding service, quality, and revenue goals. The Leader will take ownership of the team’s operational results, in the kitchen (back-of-house), while cultivating a culture of excellence. The Assistant Manager reports to our Director team.

Pay Type: Starting at $19-$22/hr, commensurate with availability and experience.

Position Type:

• Full-Time
• Saturday availability is required
• Daylight or Evening Shifts are available

Our Benefits:

• Health Insurance with Employer Contribution
• 401k Plan
• Access to Scholarships at $2,500 per year
• Employee Assistance Program
• Sundays off

Required Skills:

• Positive attitude, humble, servant leader
• Self-leader committed to personal growth
• Ability to multitask
• Ability to work at a quick, efficient, and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Willingness to step outside of job role to assist in other roles
• Must be an excellent coach, communicator, encourager, and team builder
• Effective problem solver and skillful in pleasing difficult guests
• Honors and encourages others to follow the visions and values of the restaurant
• Prior restaurant leadership experience
• Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods
• Basic iPad and computer competency

Responsibilities:

• Maintains positive working relationships and treats all employees with honor, dignity, and respect while providing them with direction and feedback
• Collaborates with the leadership team to train new Team Members, and tracks their performance to ensure they’re equipped for success
• Tracks employee performance and documents of policy/procedure violations, reporting information back to the Senior Managers as necessary
• Consistently and creatively motivates Team Members to maintain our customer service scores
• Ensures all shift tasks are completed according to the daily schedule
• Correctly interprets the intentions of the weekly schedule and places Team Members in the positions most suited to their skills
• Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives
• Maintains all front-of-house and/or back-of-house facilities, ensuring that the restaurant is clean and organized
• Ensures that all equipment is being cleaned & maintained appropriately and that safety & security procedures are being followed
• Complete understanding of each key position in the front-of-house and back-of-house
• Follows sanitation and food safety procedures

Thank you for your interest in employment at Chick-fil-A Methuen! Upon submitting your resume, you’ll be contacted via text or email within 1-3 business days. Please do not contact the store.

REQUIREMENTS

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.