Opportunity: Area General Manager

The Blue Moon and Winter Haven Hotels are currently seeking a General Manager, responsible for managing hotel operations, ensuring the highest level of guest satisfaction and profit maximization.

Potential Career Path

Full Service General Manager - Regional Director of Operations – Vice President of Operations

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Physically tour and visually inspect properties on a daily basis.
• Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
• Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
• Critically review reports of occupancy and revenue, make judgments,

and implement changes to maximize profits.

• Greet and maintain positive rapport with associates and customers

and communicate regularly with the public, staff, corporate office, and owners.

• Appropriately handle associate issues in conjunction with People Support following HHM policies.
• Participate in community affairs and maintain positive public image for HHM and hotel.
• Meet with potential and current clients and promote hotel.
• Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
• Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
• Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Travel to attend corporate meetings, sales trips and serve on committees.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Position Requirements

• Associate or Bachelor’s Degree in business, hospitality or a related field preferred.
• Previous experience as a hotel General Manager required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
• Travel between hotels is required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Miami Beach, FL 33139: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 5 years (Required)
• Hospitality: 1 year (Preferred)

Work Location: One location

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