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www.bankofmontserrat.ms

Appointment Coordinator Job at Preferred Preowned

Preferred Preowned Sanford, FL 32771

$16 an hour

Job Information

  • Date Posted
    2023-05-17
  • Location
    Sanford, FL 32771
  • Job Title
    Appointment Coordinator
  • Gender
    Both
  • Offered Salary
    $16 an hour
  • Sanford, Florida
  • Service
  • 195388

Job Description

AutoNation Ford Sanford
Are you ready to join the Largest Automotive Group in the United States? AutoNation has a network of over 300 dealerships providing careers coast to coast and endless opportunities! At the Orlando Shared Service Appointment Center you will learn the ins and outs of the business and be part of an amazing team!

We’re looking for associates who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace.

Perks of working at the Shared Service Appointment Center:
  • New Hire Welcome Package
  • Rewards and Recognition Programs
  • Spacious breakroom with complimentary drinks and snacks
  • Monthly events including dress-up down days, breakfast/lunch, themed events
  • Birthday and Anniversary Recognition events
Perks of AutoNation:
  • Industry leading benefits including Medical, Dental, and Vision
  • Retirement plan programs - 401k with Company Match and other financial services
  • Paid holidays and vacation time
  • Employee discount programs - Vehicles, Parts, and Service!
  • Discount programs with major vendors
Basic Requirements:
  • Must be available to work full-time hours, including Saturday and/or Sunday.
  • Shifts are between: Monday - Friday shifts to 9am - 6pm, and 10am - 7pm, Saturday 8:30am – 5:00pm.
  • Bilingual English/Spanish preferred
  • Call center experience preferred
  • Sales experience is a plus, but not required

$1000 Incremental Sign On Bonus for Eligible New Hires

Position Overview
The Service Appointment Coordinator handles a high volume of inbound Service calls from multiple AutoNation dealership locations, establishes relationships with the customers and schedules appointments for the individual dealership Service Departments.

Who would I interact with?
This position interacts daily with Service Advisors and Service Support Associates, Service Managers, Service Appointment Center Manager, and customers.

What are the day-to-day responsibilities?
  • Drive business for AutoNation by delivering a peerless customer experience by answer incoming Service calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments efficiently and effectively.
  • Responsible for obtaining customer data prior to arrival to ensure a seamless customer experience upon arrival.
  • Verify recall information using the specific manufacturer’s warranty website and creating reservations accordingly.
  • Perform Outbound Tasks such as appointment reminders, no-show follow ups, etc. as assigned by Management Team.
  • Provide exceptional customer service by treating guests with courtesy and respect.
  • Maintain Key Performance Indicator performance according to set performance standards.
  • Other duties may be assigned.
What are the requirements for this job?
  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Strong computer skills, with the ability to manage multiple applications at once
  • Strong organizational and multi-tasking skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills
Job Type
  • Full-Time
Compensation:
  • $16.00 per hour
  • Opportunity to earn 3 x $100 bonuses monthly

Full-Time Benefits
  • Medical, Dental and Vision Insurance
  • Short and Long Term Disability Coverage
  • Company Paid Life and Cancer Insurance
  • Flexible Spending Account
  • Employee Assistance Program
  • 401(k) w/ Company Match
  • Paid Time Off After 6-months of employment
  • Professional Development and Career Advancement Opportunities
  • Associate Discount Program
  • Employee Referral Bonuses (certain positions)

Company Overview

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Benefits
Click here to learn more about our Benefits.

Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.



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