'; } ?>

Applications Administrator Job at ASCENSION DEPAUL SERVICES

ASCENSION DEPAUL SERVICES New Orleans, LA 70118

Oversee the day-to-day support of both production and test Application platforms. In addition to playing a reactive role in support of Applications, the Administrator will be expected to be proactive in the research of new features and functions and will assist the Operations and Clinical teams with incorporating these new ways of doing things into their standard operating procedures.

Function as the primary point of contact for all issues and requests relating to applications.

Respond to end-user requests for issue resolution, create and monitor support tickets with applications (eCW, Dentrix, etc) and work to resolve problems quickly and accurately.

Create, modify and terminate (as necessary) user accounts and user groups, including modifications of appropriate security settings.

Assist in delivering EHR training to new employees, as well as training on new features to existing employees.

Create and maintain application training materials, as necessary.

Assist in various reporting functions, using both native application tools and external reporting tools.

Work with various departments (Clinical, Operations, Finance, etc.) to examine workflows within applications and make updated recommendations as appropriate.

Manage all upgrades and feature implementations, including hardware-based solutions.

Work with other IT Department staff during outages to ensure (as best possible) access to applications through alternative means.

Work with outside entities as required with regards to interfaces (e.g., immunization, laboratory, HIE, etc.)

Serve as application point of contact for patient safety advisories, including managing notifications from applications and communicating those to internal staff as appropriate.

Attend and/or participate in training to stay up to date on application features.

Minimum of 2 years supporting an enterprise-class Electronic Health Records system, with at least one of those years supporting eClinicalWorks.

Strong knowledge of HIPAA rules and regulations.

Strong written and oral communication skills

High School Diploma or GED required.

Detailed knowledge of eClinicalWorks Administration.

Additional training or certification in HealthCare Informatics or related field preferred.


Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.