Appliance Repair Technician Job at Miele
Come join us! We have a fantastic opportunity for a self-motivated, customer oriented person with excellent communication skills Appliance Repair Technician to represent our brand at customer locations to diagnose, troubleshoot and repair our domestic premium appliances.
Why you might like working here:
- You love autonomy and the accountability for results
- You like working for a family run company, market leader in the premium domestic appliance.
- You like working for a company that believes in the aspiration to do it forever better and to be forever better
- A competitive compensation package
- 100% covered Life and long-term disability insurance
- Wellness discounts on medical premiums
- 401k
- Generous Employee Purchase program
- Wellness and volunteer Programs and much more!
What a day is like:
- You will travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
- You will level and adjust equipment to include plumbing, gas and electrical connections
- You will install and instruct customers on the proper use of equipment
- You will be assigned a company vehicle (tools, test equipment, computers and other company items) and will maintain it in safe and working order.
- You will complete all service calls and warranty documentation in an accurate and timely manner
- You will maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
Qualifications
- 100% local daily travel required
- A valid driver's license
- High school diploma or general education degree (GED)
- Knowledge of basic plumbing and electrical skills
- Good computer skills with knowledge of Microsoft Office
- Must be self-motivated, customer oriented person with excellent communication skills
- Ability to apply concepts of basic math
- Ability to read, write and comprehend instructions, correspondence, and memos in English
- Ability to mulit-task
- Successful pre-employment screening process including drug screen and background investigation
- Ability to work professionally with colleagues and be a team player
- Ability to manage difficult customer situations
Physical Requirements
- Ability to sit, walk and crawl occasionally
- Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
- Ability to use hands repetitively and power/simple grasp constantly
- Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
- Physical ability to lift, pull and push products up to 50 pounds frequently
- Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
- Ability to carry items up to 6 feet occasionally
ABOUT MIELE
What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are at entry levels or managers. Miele asks a lot of its employees. They are expected to develop and manufacture worldwide market premium products that are "Immer Besser". In return, they receive the most valuable thing Miele can give them: that they themselves become "Immer Besser" - in all of their professional and personal abilities.
"Immer Besser" is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure. We call this principle "MAKE IT BETTER. BE BETTER".
Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA: M/F/D/V'
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Work Location:
- On the road
Work Remotely
- No
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Tuition reimbursement
Schedule:
- 8 hour shift
- Overtime
COVID-19 considerations:
We have a rigorous protocol we follow to safeguard the health and safety of our employees and our customers.
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
- Appliance Repair: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: On the road
Please Note :
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