Ambulatory Case Manager, RN

Torrance Health IPA is currently accepting applications for an Ambulatory Care Manager, RN (ACM) to join our team. We are an Independent Physician Practice Association (IPA) affiliated with Torrance Memorial Medical Center, an award winning hospital located in the South Bay area of Los Angeles County.

The Ambulatory Care Manager RN (ACM) coordinates and monitors the health needs of members, such as pain, symptom management, behavioral health, DME’s, home health, assistance with daily living, and/or community resources. The Care Manager works closely with members, caregivers, family members, physicians, hospital care managers, and ancillary service providers to achieve the member’s maximum functional potential. This position provides on-going support through comprehensive assessment and care planning. The care manager ensures member’s cases are in compliance with regulatory guidelines.

Primary Duties and Responsibilities:

Conducts a comprehensive assessment of member’s health status, activities of daily living, psychosocial, cultural and linguistic needs, available benefits and resources, caregiver resources, life planning activities and community resources via phone or in-person

Creates an individualized care plan that meets member needs; includes prioritized goals, development of schedules for follow-up and communication with member of self-management plan

Documents member’s assessments, care plans, goals and interventions in electronic medical management system according to NCQA standards

Evaluates member’s progress against care plans, goals, interventions and modifications as needed

Communicates and coordinate services with member and member’s care team, such as Primary Care Physician (PCP), specialists, medical providers, and ancillary providers as necessary to meet member’s medical and psychosocial needs

Facilitates member access to behavioral health, social services and community based services as needed

Monitors changes in member’s health status and updates documentation including care plan, care plan goals and modifications in care plan as needed

Actively participate in Interdisciplinary Care Team Meetings

Performs in-home assessments as needed

Performs other related duties, as requested

Knowledge, Skills and Experience Required:

Register Nurse with unrestricted CA license, CCM certified preferred

Thorough knowledge in case management

Experience in acute care settings preferred

Ability to establish and maintain rapport with members, families, and caregivers

Ability to establish and maintain professional relationships and communications with the care team, such as physicians, social workers, Inpatient Case Managers, and ancillary providers etc.

Excellent verbal and written communication skills

Knowledge and experience in navigating health plan and community resources

Knowledge of health plan and regulatory guidelines

Qualified candidates should submit their resume via this ad for consideration.

Job Type: Full-time

Pay: $47.93 - $73.13 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Outpatient

Work Location: In person

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