Need a full time opportunity in a wonderful and enriching environment? Hillside Senior Living in Montoursville, PA is looking for a hardworking, caring Admissions Coordinator to add to our team! If you want to make a difference in someone else's life and enjoy working with the elderly, please apply!

Purpose: Assists in coordinating inquiries, tours and admissions in order to assure resident and family satisfaction. Organizes mailings and mass mailings to continually keep information circulating in the community.

Benefits

• Generous Bonus Structure for Move Ins!!
• Paid Time Off
• Paid holidays
• Medical, Dental & Vision Insurance
• 401k
• Weekly pay

Job Duties:

• Identifies and screens prospective residents in both the acute and community settings and respond to inquiries by potential residents, family or placement agencies. Follows up on all referrals/inquiries for perspective residents in a timely manner.
• Coordinates internal and external sales processes consistent and aligned with the Cardinal Senior Management Marketing plan. Collaborates with the marketing team to identify improvements and develop solutions to address occupancy challenges.
• Schedules and handles all tours, meets with potential residents and their families to determine needs, provide solutions, overcome objections, and plan for move-in.
• Checks available room prior to tours for their presentability. Curtains should be open, furniture should be well placed, lampshades should not appear dingy, bedspreads should not be faded or contain holes; towels and rugs should be in bathroom. Room should smell pleasant. This also applies to the instances where only one resident lives in a semi-private and the other bed is available.
• Works with Resident Care Manager and Administrator to ensure appropriateness of admissions. Works with residents and families on the beginning stage of admission process to ensure efficiency of addressing their needs.
• Responsible for all census development and maintains census requirements as defined by budget. Communicates with President and/or Administrator, daily, regarding census, referrals and admissions.
• Acts as liaison between Cardinal Senior Management and family members during the pre-admission and admission process. Upon admission, refers family members to appropriate Department Manager depending on specific need. Provides move-in and new resident information to appropriate team members.
• Responsible to ensure the completion of admission paperwork with the responsible party, family member, power of attorney or resident upon admission. Ensures the admission packet is completed in a timely manner (within 24 hours of admission) and that all forms are presented in a neat and organized manner. Prepares, maintains and updates admissions forms packet and instruction booklet for staff to use, if Admissions Coordinator is absent.
• Develops and maintains effective relationships with hospital discharge personnel, administrators, other healthcare centers, physicians, clinics, rehabilitation centers and home care agencies.
• Responsible to determine details which need to be accomplished to re-market the room (eg.walls patched and painted, carpet cleaned, curtains cleaned.) Works with Administration and Maintenance staff to see that repairs are finished in a timely manner.
• Assists and completes other projects as assigned by Director of Admissions, Administrator and Executive Director.

Job Requirements

• Education & Knowledge Requirements- Specific education, certification, and licensure:
• Valid PA Driver’s License.
• High School Diploma or equivalent.
• Must be at least eighteen (18) years of age.
• Strong communication skills
• Strong computer skills
• Two (2) years’ experience in a customer service oriented profession.
• Two (2) years directly related experience working with the admissions, marketing, and/or sales.

Cardinal Senior Management is an Equal Opportunity Employer.

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