Job title:

• Admissions Clerk

Work Location:

• Simpson General Hospital Medical Clinic

Reports to:

• Clinic Director

Job Type:

• Full Time

Experience:

• Healthcare Setting: 1 year (Required)
• Customer/Provider Service: 1 year (Preferred)

Education:

• High School Diploma or GED (Required)
• Associates Degree (Preferred)

Location:

• Simpson General Hospital in Mendenhall, MS

Schedule:

• Monday - Friday 8:00am - 5:00pm

Work Remotely:

• No

Position Summary:

Responsible for admitting patients when they arrive to the facility. Ensure that all pertinent questions are asked and that all necessary documentation/paperwork is completed accurately. Process and receive payments on patient accounts.

Essential Duties and Responsibilities:

• Provide patients with admission services including: patient interview, preparation of registration forms, and other
  admission/transfer related requirement.
• Create a positive customer service environment.
• Welcome visitors in person or on the telephone, answering inquires; relaying calls to patients or to the correct department;
  giving directions; referring inquires to appropriate departments.
• Receive and document payments on patient accounts completely and accurately.
• Register patients completely and accurately as they present to the department.
• Maintain department operations by following policies and procedures; reporting needed changes.
• Maintain a safe and clean working environment in compliance with healthcare procedures and regulations.
• Monitor and coordinate maintenance of equipment operation and inventory.
• Check and maintain supplies inventory for the department.
• Subject to irregular hours.
• May be required to wear personal protective equipment as directed.
• Follow infection control and isolations guidelines.
• Adhere to all hospital polices and procedures.
• Perform other duties as assigned.

Skills Needed:

• Ability to effectively communicate with patients, families, physicians, and hospital staff
• Intermediate to Expert Computer skills
• Professional, friendly attitude
• Working knowledge of healthcare laws and regulations
• Team player with excellent communication and interpersonal skills
• Responsible and compassionate
• Outstanding organizational and multi-tasking skills
• Excellent problem-solving skills
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Physical Requirements:

The Admission Clerk must have the ability to move around freely, walk and sit for long periods of time; use stomach and lower back muscles to support the body for long periods without getting tired; use hands to handle, control, or feel objects, tools, or controls; bend or twist their body; understand the speech of another person and speak clearly so listeners can understand; and see details of objects that are less than a few feet away and at a distance.