PBMC Medical Group

Multiple locations in a fast growing medical practice looking for Administrative Support Assistants. Current locations looking include West Hampton Beach, Riverhead, North Fork, and Manorville.

Education: High School Diploma or equivalent.

Experience: One year experience in a healthcare environment, preferably a medical office or hospital setting.

Job Summary: Create a customer friendly environment utilizing exemplary customer service skills; greet patients upon entry to medical office, obtain all pertinent demographic information from patients and family members; schedule and verify appointments. Maintain a well-organized and friendly patient reception environment.

Job Responsibilities:

* Undertakes and provides all services required to fulfill the scheduling function for all appointment types.

* Strives to answer all incoming telephone lines within 2 rings.

* Prepare patient waiting area for the day.

* Meet and greet patients, family members and all visitors.

* Schedule appointments on practice management system.

* Schedule procedures and/or surgeries as necessary.

* Verify insurance coverage, benefits and co-payments.

* Confirm appointments if not using automated appointment reminder system.

* Confirm patient demographics at each visit.

* Update patient demographic and insurance information in electronic health record.

* Ensures patient completes all forms necessary for the patient visit.

* Complete required forms for Worker’s Compensation and No-Fault.

* Collect deductibles, co-payments and/or other outstanding balances and ensure receipts are locked in a secure area.

* Enter all required patient and insurance information into (EPM) electronic practice management system.

* Reconcile front desk charges and payments.

* Relay messages to physicians, physician extender(s) and/or other staff.

* Relay messages as may be required by physicians.

* Obtain referrals for patients referred to the facility

* Tracks all outbound physician referrals if not on EMR system.

* Assist with filing and copying charts and documents, as needed.

* Scan all correspondence/testing into electronic health record.

* Assist with bringing charts to and from the front desk.

* Stock office supplies.

* Prepare new patient charts.

* Keep working neat, clean and free of obstacles.

* Limits and refrains from personal conversations and/or phone calls, text messaging and e-mailing.

* Perform all other duties as assigned

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Preferred)

Work Location: One location

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