Administrative Coordinator Job at The Healing Place

The Healing Place Wilmington, NC 28401

POSITION SUMMARY

This position is responsible for collecting, processing and distributing information about program client and statistics. This includes updating facility client rosters, managing program service invoices and coordinating food stamp benefits.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions include but are not limited to the following:

  • Manage daily records of client census and relevant program data
  • Prepare and distribute daily client rosters including complete facility rosters and those specific to each department of the facility. This includes updating rosters with admissions and discharges from program
  • Sort and distribute incoming mail specific to clients currently residing at the facility
  • Manage and update program service spreadsheets specific to per diem invoices
  • Serve as authorized representative to North Carolina Food Stamp Office
  • Manage client food stamp program including day-to-day operations, preparing applications, processing renewals and removing discharged clients from the food stamp program
  • Coordinate with Food Stamp Office to collect benefits for program use including scanning cards, verifying client sources of income and addressing any issues or concerns that may be presented
  • Collect information about client demographics, backgrounds and outcomes for statistical purposes
  • Coordinate with facility staff to provide seamless high-quality service to program clients


SKILLS

  • Excellent written/oral/interpersonal communication skills
  • Precise attention to detail
  • Ability to maintain confidentiality of information, people and processes
  • Comfortable communicating with individuals with a diversity of backgrounds, income levels, and influence
  • Organized with strong time management skills


QUALIFICATIONS / REQUIREMENTS

  • High School Diploma or Equivalency required/ Bachelor's Degree preferred
  • Some experience working in residential recovery program preferred
  • Working knowledge in Microsoft Office (especially Outlook, Excel and Word)
  • Must be able to spend extended periods of time on your feet (walking, standing)
  • Ability to project a professional image
  • Must be able to lift 50lbs. on occasion
  • Valid Driver's License required



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