Administrative Assistant - Chilton Regional Center (Part-Time) Job at Fox Valley Technical College
Administrative Assistant - Chilton Regional Center (Part-Time)
Fox Valley Technical College
Fox Valley Technical College
Job Category
Regular Support Staff
FVTC Worksite
Chilton Regional Center
Hourly Rate
$17.04
Hours Per Week
24
Job Description Summary
This position is responsible for providing outstanding service to students, instructors, and general public in the community by providing customer information and knowledge of all aspects of the college, admissions and application process, programs, school policies and billing practices, and facilitating the daily operation of the Chilton Regional Center. Normally work will be performed at the Chilton Regional Center, but staff may be assigned work to accomplish remotely under certain circumstances with prior authorization and approval of the department manager.
Work Schedule:
Tuesday, 10:30 AM to 7:00 PM
Wednesday, 10:30 AM to 7:00 PM
Thursday. 9:30 AM to 6:00 PM
Job Description
ESSENTIAL JOB FUNCTIONS
- Serves as the initial customer service contact, providing in-depth detailed information on all FVTC programs, waiting lists, short courses and services available, including financial aid and registration services, which require understanding the programs, courses and services of FVTC.
- Serves as primary contract for third party billing customers for classes and governmental agencies to include but not limited to: TRA/TAA, WIA, DVR, etc.
- Maintain contact list of these individuals as well as all necessary correspondence between the agency and the college.
- Maintain center data bases of current information to include contacts as necessary.
- Assesses students' needs, provide direct assistance and advise potential, new and currently enrolled students concerning an integrated enrollment process.
- Administer and monitor student testing and interpret college entrance assessment as well as monitor and distribute all material for in-person, virtual classroom and online internet classes as requested.
- Serve as the center instructional contact by assisting both instructor and student in all necessary information. This may involve room set up, supplies, assist with virtual and online class connectivity.
- Process registrations, serve as college cashier.
- Open/close cashier office, balance/reconcile daily collection.
- Create bank deposit slip.
- Verify all center deposit slips and make bank deposit.
- Verify and process class rosters to ensure that all student information is current.
- Update information and assist with entering grades from the instructor upon request.
- Serves as liaison to the Nursing Assistant Program.
- Provide hospitality for contracts as necessary.
- Responsible for determining nature of emergency messages and following proper procedure to contact student. In the absence of the manager, serves as the security personnel at the outreach location including emergency evacuations, and maintain center activities.
- Disarms the building at the start of the day and/or secures and arms the building at the end of the day.
- Ensure that the facility is fully functional at all times. This includes temperature, cleanliness, room set up or tear down, computer equipment including the cleaning of labs and offices and trouble-shooting before calling for IT support, photocopy equipment and all other office equipment.
- Make manager aware of any concerns or facilities needs or contact the appropriate person in the College for support.
SECONDARY JOB FUNCTIONS
- Cross-train in all regional center functions.
- Contribute ideas to, and help develop new initiatives including new courses, etc. in an effort to expand the regional center offering and presence in the community.
- Willingness to travel to off-site locations for class registration and informational programs.
- Provide assistance in contracting to include hospitality, room set up, instructor support, etc.
- Proctor and schedule exams for other educational entities.
QUALIFICATIONS, TRAINING, AND EXPERIENCE
- Associate degree in Administrative Assistant or related field, AND
- Two years of recent relevant office and customer service experience, OR
- An equivalent combination of education, training, and experience from which comparable knowledge and abilities can be acquired.
- Intermediate skills in Microsoft Word, Excel and Outlook.
- Proficiency in PeopleSoft is preferred.
ESSENTIAL APTITUDES, SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS
- Demonstrate ethical conduct in all aspects of the work environment.
- Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers.
- Excellent oral and written communications skills, as well as good listening skills.
- Ability to identify needed action without continual direction.
- Excellent organizational skills and ability to work under pressure.
- Neatness in work and appearance.
- Demonstrate a positive attitude, maturity, initiative, and integrity with a professional image contributing to the success of the college.
- Work effectively in a team environment.
- Ability to maintain confidentiality and professionalism.
- Accept responsibility for professional growth.
- Dependable, punctual, and commitment to following through on tasks.
- Flexibility in work schedule is required.
Additional Information
Starting pay: $17.04 per hour.
Note: Internal applicants' wage will be based upon the applicable compensation structure.
FVTC strongly and actively strives to increase diversity and provide equal opportunity within its community. FVTC does not discriminate against persons based on age, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sexual orientation, transgender status, veteran status, weight or any other protected class.
To apply, please visit: https://fvtc.wd1.myworkdayjobs.com/en-US/FVTC/job/Chilton-WI/Administrative-Assistant-Chilton-Regional-Center_JR2022-223
Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.
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