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Administrative Assistant Job at Alaska Mountain Guides

Alaska Mountain Guides Haines, AK 99827

$15 - $20 an hour

Alaska Mountain Guides Adventures

Haines 2023 Administrative Assistant

The Haines admin team’s main responsibility is to carry out our company mission of providing each guest with a safe, enjoyable and educational wilderness experience. The Haines admin team facilitates the operation of our day programs via phone and radio dispatch, scheduling, sales, cruise ship correspondence, dock representation and ensuring that guides complete their jobs and their corresponding paperwork.

Essential Job Functions

  • Assisting the Haines Program Manager in running daily operations.
  • Creating and executing guide schedules.
  • Ensuring guides are on task and on time.
  • Dispatching tours via office radio.
  • General office phone reception.
  • Acting as a dock representative when ships are in port. This includes taking tickets, ushering guests to and from key points on the dock, reporting numbers back to the office, clear communication by cell phone and radio, answering questions, etc.
  • Allocating additional space to ships when sales dictate.
  • Promptly responding to all cruise ship emails.
  • General Administration support.
  • Assist with all admin and prep aspects of our t-shirt sales.
  • Support projects and additional responsibilities as needed.
  • Must at all times be clean, well groomed, courteous, honest, and reliable.

Requirements

  • Prior office and/or tourism experience preferred.
  • Must be proficient in Outlook and Microsoft Office products.
  • Have a clean driving record and be able to be placed on our company auto insurance.
  • Must have or obtain a basic first aid and CPR certification.
  • Must be able to think nimbly and problem solve quickly and effectively.

Job Types: Full-time, Contract

Pay: $15.00 - $20.00 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Haines, AK 99827: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location




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