Account Manager Job at Altra Industrial Motion Corp.
Job Description
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For more than 75 years, Thomson has been a leader in the mechanical motion technology industry, designing, manufacturing, and marketing products highlighted by globally trusted brand names and innovative technologies.
At the core of our success has always been smart, creative, and determined people, coming together from diverse backgrounds with tremendous experience and unique abilities. Today, this rings true more than ever for our 1,700+ employees at facilities across North America, Europe, and Asia.
We offer a diverse and collaborative work environment that provides opportunities for our associates to succeed at work, at home, and within our communities. The Thomson culture is characterized by ambitious goal setting, continuous improvement, and opportunities for team and individual achievement. We are committed to your career growth by coaching, developing, and building the confidence of those that aspire to a higher level of professional challenge.
We invite you to explore the opportunity of advancing your career with Thomson. For more information about us, visit
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The Inside Account Manager- Regional is responsible for driving growth and maintaining current customer accounts. This individual is also expected to identify opportunities and follow up accordingly with a sense of urgency. This position is perfect for an individual who shows initiative and has a passion for customer service.
Essential Duties and Responsibilities
- Drive revenue growth through new and existing customers and distributors.
- Follow-up on Marketing Qualified Leads (MQL’s) from Inside Sales Team.
- Proactively call assigned distribution branches for quotes, project follow-up, probing for new share gain opportunities.
- Quote Follow-Up: build relationships with distributors and customers to push quotes through to wins.
- Provide exceptional service to existing accounts (deviated pricing requests, new product applications, etc.)
- Post-Sales Support
- Coordinate joint calls if unable to resolve issues first over the phone/by e-mail.
- Provide key contacts (e.g. Customer Service, Field Sales Engineer.)
- Follow-up to identify additional opportunities.
Representative Decisions
- Identification of proper routings of new leads (via direct sales, Inside sales or distribution)
- Diagnosis of customer pain and appropriate solution recommendations
Expected Outcomes
- Increased sales via established distributor branches.
- Increased conversion rates on quoted opportunities in territory
- Strong distributor relationships with current contact and quote activity loaded in SFDC
Job Requirements:
Education and Experience Requirements
- Bachelor’s Degree in Engineering or Business and 5 years Inside Sales and/or Customer Service related experience or 10+ years of Insides Sales and/or Customer Service related experience
- Competency in asking probing questions and interpreting the responses to understand true customer needs.
- Good organizational skills and problem-solving abilities
- Ability to analyze data, form strategic plans and execute at the tactical level
- Detail oriented
- Ability to work with different cultures
- Demonstrated ability to work independently and in a team environment to improve the service levels to customers.
What We Do For You
- Medical, Dental, Vision and Prescription Coverage
- Generous Paid Time Off
- 401k Retirement Plan and Profit Sharing
- Short- and Long-Term Disability Insurance
- Life Insurance
- Paid Maternity / Paternity Leave
- Tuition Reimbursement
- Flexible Work Arrangements
EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email to
URL blocked - click to apply.Job Snapshot
Employee Type
Full-TimeLocation
Remote/Home Office, IL (Onsite)Job Type
Engineering, SalesExperience
Not SpecifiedDate Posted
05/15/2023Please Note :
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